TemperaturePro

WOW! After having several other A/C Companies (Neal Harris and Anthony's to start the list) come out to repair our aged A/C system and all telling me that the air conditioner was dead and nothing could be done - I recieved quotes from $11,000 to $60,000 to replace the system and furnace (though I never requested the furnace be replaced, I was told it had to be?!) Yes, you read that correctly 60K! I became so frustrated that I decided that perhaps a mini-split system would be the answer. So I called Temperature Pro and was offered a same day appointment. When Jason Gibson arrived, he cleancut, on time, polite and professional. He took a look at the areas I was considering for the mini split system, he then stopped me and said he would like to take a look at the old A/C to make sure it was truly dead. After, a few minutes he informed me that there was a non working coil that was preventing the unit from cooling the air. He also considered that the coolant may need to be topped off, though it is a freon that is no longer made, so it is a matter of what is on hand and warned me that if that was needed - it would be expensive about $260 a pound. I was shocked over this, not because of how expensive it was, but because of how cheap it seemed, as the 2 previous companies quoted me $575 and $1000 a pound!! For the very same thing! Jason returned the next day with a new coil, quickly replaced it and we were good to go - and no need for any freon. The entire repair was $1300! which were glad to pay. Jason, as well as his administrative support, are the epitome of customer service. They never spoke down to me as if there is no possible way a female could understand HVAC issues (both of the other companies did this) He is clear and concise when identifying the problem, offered solutions and adapted as needed and overcame any barriers. When I had to call back on an unrelated issue, Jason again spent time explaing and investigation all options. There was a particular type of install that he recommended someone else take a look as it was out of his scope of practice, absolutely honest. I much prefer a referral than try to have someone stumble through the process. I give my strongest recommendation to TemperaturePro and have zero issues calling them again, should I have the need. Way to go guys, Kansas City needs some honest tradesmen around not heavy sales. Thank you for everything!

Back in June, I had to have a Radon charge put into my A/C unit due to a leak. The HVAC company I had performing my routine service didn’t carry R22 anymore so I had to search for another company to get the charge. I am extremely glad I found TemperaturePro! Jason was extremely professional and helpful. He got right to work diagnosing the problem. I was offered multiple options to resolve the issue and was not pressured into the more expensive options. I really appreciated how quickly TemperaturePro was to respond, and how quickly they resolved the issue, as June was not the time to be without A/C. By mid-August, I was ready to replace my A/C, Furnace and Humidifier. The A/C and Furnace were over 20 years old, and with the A/C taking a type of Radon that was essentially obsolete, I figured it was time to upgrade. I reached out to several companies for an estimate, including several of the larger companies in the KC area, the company that was performing my routine maintenance, and TemperaturePro. TemperaturePro offered the same A/C, Furnace and Humidifier as all of the other companies, but at a significantly lower price. TemperaturePro also could schedule the installation of the new system much faster than the other companies. Here are the reason I will be a lifelong customer of TemperaturePro: 1). Fast response time - I’m not just a number is a queue when I call their office number or send an email. 2). Professional service - Jason, the technician I had for the repair and install, is very knowledgeable and treated my system like it was the system in his own home, not just another job. 3). Quality work - The new unit passed inspection with only a minor issue. TemperaturePro made the necessary corrections and the new system has been functioning perfectly. 4). Communication - Good Customer Service is difficult to find. From my initial contact, TemperaturePro has treated me as a valued customer and has worked to ensure my satisfaction. I appreciate that and look forward to working with them.

I recently had the pleasure of experiencing the exceptional service provided by TemperaturePro, and I can't say enough good things about this company. From the moment I reached out to them, their professionalism and commitment to customer satisfaction were evident. First and foremost, a massive thank you to JP Vincent and his incredible team for coming out in a timely manner and getting my air conditioner back up and running. With the summer heat in full swing, I was desperate for a quick and reliable solution, and TemperaturePro delivered beyond my expectations. The team arrived promptly, exactly when they said they would, which is a rarity these days. They were courteous, respectful of my home, and worked diligently to diagnose the issue. JP Vincent's expertise was immediately apparent as he explained the problem in a way that was easy to understand, providing me with clear options for repair. What truly impressed me was their efficiency. Within a short period, they had my air conditioner running smoothly again. The difference in air quality and comfort was immediate, and I couldn’t have been happier with the results. Moreover, they left the workspace cleaner than they found it, showcasing their dedication to excellence in every aspect of their service. JP Vincent and his team at TemperaturePro not only demonstrated exceptional technical skills but also provided top-notch customer service. Their friendly demeanor, transparency, and attention to detail made the entire experience stress-free and pleasant. It's clear that they genuinely care about their customers' well-being and go above and beyond to ensure complete satisfaction. I wholeheartedly recommend TemperaturePro to anyone in need of HVAC services. They are a company you can trust, and I am deeply grateful to JP Vincent and his team for their outstanding work. Thank you for bringing comfort back into my home!

Our experience with Plus One Heating and Air began almost two years ago when our church needed two new 15-ton A/C units which were located in a third floor mechanical room that allowed no access for removing the old units and installing new ones without cutting a hole in either the roof or an exterior wall. Neither of those two options were preferred, so we contacted Plus One and asked if they could remove the existing units by disassembling them and installing new coils, motors, refrigerant piping, etc. in the old units' cabinets. As it turned out, earlier that year they had completed the same procedure on another job and felt very confident they could do the same for us. We awarded them the contract and they immediately began taking exacting measurements of the existing units, which were sent to the manufacturers of our new units. It took only six weeks to have the old units completely disassembled, carried down three flights of stairs hauled away, have the old 15-ton condensing units removed, receive the new coils, condensing units, all of the piping reconfigured and soldered-in, and the units up and running in just under six weeks. We had not had to knock out any walls or roof structure, saving our church tens of thousands of dollars. Since that installation we have had Plus One replace three more obsolete and non-working A/C units with almost flawless efficiency and at lower cost than any of the previous installations at our church. Daniel has lead their teams of technicians on all of our jobs and every one of them are friendly, courteous and always helpful to me in my position as the church's Properties Committee Chairman. Whoever you are and whatever A/C or Heating needs you have, I recommend you first call Plus One and give them the job. You wont regret it. Eastside Baptist Church Steve M. Thornton, Properties Committee

Daniel was the first to respond to my inquiry on Angie. He came out within 48 hours and provided me a fee consultation . He spent a couple hours the first visit and several hours on subsequent visits to try and figure out my upstairs HVAC issues. My message on Angie's to any vendor that would respond was that I thought I might need a whole home dehumidifier. Daniel ruled that out immediately even though all he had to do was roll with it because I was ready to purchase and install one. He was adamant from the first visit that that was not the issue and that he had a set of items in order that we could start knocking out in a stairstep fashion to see improvement in our cooling issues that we were experiencing. He also brought out the owner Sean a couple of times to make sure the prescription to the issues we were having cooling our upstairs was prioritized and addressed accordingly. I have never had anyone in the service industry spend as much time needed to figure it out and to figure it our the right way. I had lots of questions and challenged conventional thinking about what was needed and how it will all improve my situation and Daniel was patient through and was willing to explain/show how his approach would work. After the first two items were completed we weren't seeing the numbers we wanted so they came back out to check over everything. Made some adjustments and BOOM like a light switch the numbers fell in line. All I can say is that my experience with Daniel, Sean and the TemperaturePro team was beyond excellent. I will never have another company work on my units. PERIOD!!! #customerforlife. Thanks Daniel and Sean. You all will crush your competitors with your honest and professional approach....keep it up.