From Huntington Bellevue.
A+ General Contracting & Handyman Services
My boss hired Troy to do a commercial build for us starting in June/July 2021. The project was supposed to be done by Jan 2022 but was not finished until May 2022. Part what not his fault as we had a tough inspector and delays with shipping, completely understandable. However, his orders were often missing components, wrong size, etc., so time was wasted on reordering and waiting.
That could all be excused if the quality of work was good, but it was absolutely awful!! 3 months after being here we had to send an email with everything that was wrong or not functioning. It wasn't small nit picky stuff. We run a learning center with children constantly in and out. We had this happen:
1) A bar fell out of the window because it wasn't screwed in and hit a student in the head. Very lucky it didn't split her head
2) a sink fell off the wall while a student was in there and shattered everywhere
3) Bathroom doors weren't fitted properly so students were stuck in bathroom
4) our sliding doors fell off the hinges about 10-15 times almost falling on students and staff members
5) the other sink just fell off the wall in the OTHER bathroom yesterday because it was only hooked to the drywall
6) staff room door lock is so cheap that when the door closes it auto-locks and cannot be unlocked from inside at all and staff members got stuck in the room so now we just can't close the door
7) instead of attaching our water fountain correctly, they glued the panels to the wall that are supposed to be removed and had to get another contractor out here to remove for us
8) built half of our front desk and never came back to finish the rest so it's unstable
9) i could literally add another 15 items here about holes in our walls, missing glass panels in doors, can't close doors because floor is too high, molding falling off, etc.,,,
Troy pretended to be apologetic, but he wouldn't admit that he messed up. He was NEVER here to monitor his team. We had complained while they were still working and overnight we had 5 laptops disappear and the only people with keys were troy and his team. He had never done a commercial build before and he bit off more than he can chew. He was the cheapest bid and you get what you pay for.
Everyone who had interaction with him said he was a piece of work.
All could be forgiven with proper communication and apologies, but his refusal to do so has caused this review and possibly going to result in me having his license evaluated by the state.
