Floor Source

These folks were terrific! For years I wanted to replace wall-to-wall carpeting with hard wood flooring. I finally decided to "pull the trigger" and asked The Floor Source to provide me with an estimate. Jordan and Jon came over and spent close to an hour inspecting the area. I wanted to be part of the project by doing all the preliminary demo and replacement of the baseboard trim after the new floors were down. They listened to my wishes and were receptive to the idea. They then provided a complete description of the work that would be required. This included discussing why my floors creaked and how they would attempt to remedy the issue. Two days later I had the estimate. I was happy with the numbers and chose to proceed. I spent 2 weeks taking home samples trying to determine what material I wanted. They provided information about the advantages/disadvantages of the different materials I was considering. Once I made my choice, the material was ordered. Within 2 weeks the material and installation crew arrived. The job was completed in 3 days. The crew (Kenny, Randy and Wayne) were professional, polite and thorough. They paid attention to the smallest of details. Occasionally asking for my input on how they were thinking of handling small issues that arose along the way. They left the house clean on completion of the work. The flooring has been down 3 weeks already and I am overjoyed with the results. It looks great and there's no more creaking. It's hard to believe that the entire process from estimate to new floors happened in a months time. The cost was fair, the people were pleasant and the work was well done. I highly recommend The Floor Source!

This review is long overdue. Floor Source is not only the most professionally and artistically complete floor company, but the most ethical floor company in our area, (maybe even the whole world!) Before I even heard of Floor Source, all appliances, furniture, heat stoves, and even toilets had been removed from my 110 year old cottage per contract with a unethical national floor contractor. Everything had been removed in order to prepare for a new floor by Empire. On the day of installation they called and said they didn't have the materials. I was homeless. Enter Mike Green, hero of my life. He immediately grasped the disastrous situation--a crippled old lady with a house she couldn't live in. Mike put together a plan to help me get back in my house by proposing Floor Source do the kitchen and bathroom first, then work the rest of the house as their schedule would allow. Such compassion to fit my job in their busy schedule. Mike jumped on it and managed to get all, not just a part, of the materials in for the job in record time. Enter Todd, the vinyl master of the universe. Although he was a week away from leaving on vacation, Todd pulled the rabbit out of the veritable hat and finished not only my kitchen and bathroom, but my whole house before he sailed off to the beach! His work was spectacular every joint perfect, no sign of rushing the job, no shortcuts or problems. A true artist with the material. And, this whole wonderful experience began with my desperate call, which was handled by Michelle with grace and confidence. What a class act! Susan Bush Poconos, PA

Stellar Experience with Floor Source Kitchen Remodel I recently had my modest kitchen remodeled by Floor Source, and I couldn't be happier with the results. From start to finish, the entire process was effortless, thanks to their fantastic team. They were reliable, professional, and incredibly communicative throughout the entire project. One of the standout aspects was how they stuck to the original cost estimate with no hidden surprises along the way. Their transparency and customer support were exceptional, making me feel confident in every decision. They were always on time, and to my delight, they even began the project ahead of the originally anticipated start date. Their punctuality and professionalism were second to none, and it made the entire experience stress-free. If you're looking for a team that delivers quality work with great communication and reliability, I highly recommend Floor Source. They truly exceeded my expectations.

The Floor Source was recommended by my painting contractor. I went into the lobby, was greeted immediately and asked what I was looking for. I initially selected four samples, but the one I liked best would have about a 3+ month delay. Jordan ( one of the owners ) brought another sample that was perfect. Installation was just as perfect. The prior owner had botched the floor and gouged the sub-floor to try to make it level. Todd studied the floor, determined the right patching material to use, and got the floor as close to level as he could. If I could rate The Floor Source 10 stars, I would. Their customer service, professionalism, knowledge, and my complete satisfaction make this store my go-to flooring contractor. If you are considering flooring anywhere in the Poconos, it’s worth a trip to Brodheadsville. You’re sure to find just what you’re looking for.

We were WOWED by the excellent customer service, expertise and especially the care that Chris and Rich gave us with The Floor Source. We are elated with our new floating vinyl living room and kitchen floors, that we invited them back to install our new carpet in our master bedroom as well! Terrific company, fantastic products, friendly and caring staff! We couldn't have asked for anything more! Thank you to the entire Floor Source Family! Highly recommended ❤️ Davey Ann Miller East Stroudsburg ❤️ Another superb job by TFS team!! We couldn't be happier with our new bedroom carpet. We met Lucas today, what a gem and of course Rich, came back by popular demand ☺️Friendly, courteous and clean. We love how they go the extra mile to please us. This company is AMAZING! We love you all!! Stay well. More projects to come! Thank you, ❤️😘 Davey Ann Miller East Stroudsburg