From ritchie ritchie.

Db Construction
We had a tub/shower upgrade installation by PJ Fitzpatrick on 9/21/23. It's been a nightmare dealing with this company. Everything was great during the sales visit. It's been hell since the botched up installation. They pride themselves in separating them from the likes of Bath Fitters, etc. They claim that they don't mask up the problems by installing over existing walls. Guess what? That's exactly what they did, install their panels over my old shower walls and ceiling. The shower still dripping well over 10 minutes after shutting it off. The tub spout not even a fraction of the water pressure from the original one we had. They promised 100% satisfaction guaranteed. I called the very next day with all these issues. It's been well over a week, and not a single phone call to reach out to me about their issues. Today, Saturday 9/30, it started leaking from the tub down to my laundry room. Nobody's in the office, so I'm screwed until they get back on Monday, not that there's any guarantee they'll get back to me. It's just been a huge headache going with this company.