Deck Kings

This is going to be a bit long, so buckle up. I don't want to leave out any details because I feel it's important to highlight the reasons why I'm giving a 5-star review. First, Josh is amazing - as has been said in other reviews. Simply put, he is a large part of why I'm able to give a 5-star review. There were a lot of other players on the project (some great, some not so great) that took part, but Josh was the head of the spear and he does an incredible job of keeping all of the plates spinning. I won't go into too much detail, but we definitely had some issues with our project. We actually suffered some damage to our home because of an oversight by one of the crews which led to our patio cover blowing up in high winds and landing on top of our roof. Talk about a scary thing to wake up to in the middle of the night...and the residual PTSD whenever the wind howls through. But accidents happen, and what we choose to focus on is the amazing response of Deck Kings/Cool Covers in the aftermath of this event. They literally had all hands on deck on our project until the mess was cleaned up, and repairs were under way. Ownership was on point, Josh played quarterback and kept all of the various moving parts in place until all repairs were completed to our satisfaction. I will admit that at times it was a bit frustrating and difficult, but the response of Deck Kings/Cool Covers - and specifically Josh - and their dedication to 'making it right' made it more manageable and is what makes us feel more than comfortable giving 5 Stars and saying that we would use them again. I've referred Deck Kings and Cool Covers to neighbors and friends and will continue to do so. We'd recommend them to anyone for their project.

We couldn't be happier with the quality of our new deck. It is as sturdy as they come. I didn't realize how wobbly our old one had become until I walked out on the one built by Deck Kings. When looking for the right company, we wanted to be sure we hired confident, experienced, licensed people. We needed to change the design and direction of the staircase which required drilling through existing concrete. We wanted it done right. After researching reviews, we went with Deck Kings. We can't speak to their comparative pricing because they were the only bid we obtained. They did not disappoint. Every team I interacted with - quote, design, demolition, and finally construction - was friendly, professional, trustworthy, considerate, polite, and hard working. There was a concern with the blueprints before signing off on them. The team explained the codes we were having to work with and helped us find a suitable solution. The end product wasn't exactly what I had imagined (because it was impossible to accomplish with codes, which is understandable), but it was a perfect solution to my concern. The design team was very respectful and helpful in trying to understand and correct the concern. We are incredibly happy with the end product. We really enjoy the new space! We'd hire them again without question and highly recommend them.

Deck Kings just completed our deck and the awning is next. What an amazingly good experience. Ashlee at the main office has kept us informed, suggested that we come into the showroom to look at things, and just overall been super helpful and fun to work with. I do suggest to go in and look at things as it changed our mind on some of the decisions that we made. She is a gem! Bryson and Ty were the gentleman who built our deck and their again, amazing to work with. They communicated when they were going to be there, kept the worksite immaculately clean, and built our deck with an amazing precision. When options came up they were great to reach out to us to clarify such things is the table stable enough? which way would you like the gate to open? we will be done on this date at this time...and so on. They communicated in real life and via text message. They worked well together and were fun to have around. We are just blown away at how nice the deck turned out and how great of an experience this was to work with Deck Kings. Thank you Jake but especially thank you to Ashlee, Bryson, and Ty. You three were the backbone of this deal!! We look forward to the awning. Stephen and Janet T.

From the very first contact I had with this company's office speaking to Ashlee I was impressed. Ashlee had no problems spending time on the phone with me or on email answering any questions that I had and I had A LOT!! She was ALWAYS very responsive and quick to respond and super friendly and never made me feel like I was annoying her or bothering her too much. Jake came out to quote and he was also super friendly and so willing to work with my mom to make her happy. He went above and beyond by coming to her house for payment pick up and other things such as that so that she would not have to drive far from home as she's elderly and it was stressful for her. We never felt rushed by Jake and always felt like he genuinely cared about our feelings and choices. All crew members and inspectors and people who worked hard on our decking outside were very nice as well and they worked very hard and vigorously to get the job done. Ty and Edson were especially friendly and worked very hard every day on our deck. They did a beautiful job and everything looks so amazing and it is so sturdy. I'm extremely pleased and have no regret in my choice to hire this company! They are top notch!!

We were impressed with Deck Kings from the first consultation. Rachel came to our house and discussed our options leaving us with a very positive feeling about the entire process and company as a whole. We met with Dakota later to review their show room, get some color samples and met with him again later to review the 3D design (very cool, by the way). The tear down of our 20-year old deck went incredibly fast and they cleaned everything up nicely. Then, when it got time for the build, those guys were great! We got pictures of the changes as everything came together. The build crew were extremely friendly and did an awesome job at communicating throughout the build. And now that it's done, we're so excited to spend time outside and share pictures with family and friends. Through the whole process, we were able to reach someone when we had questions and they were always responsive. We felt like they cared and that we weren't just another job on the docket. Great job, Deck Kings!