Rhino Foundation Systems

Last fall (1999) I received a bid from Rhino Foundation Systems to lift a portion of my RV concrete slab. Over time a portion of the pad had lowered and was no longer level, smooth or aesthetically-pleasing as it had been when it was first laid. I felt the bid was fair and competitive so I contacted Rhino Foundation Systems and set up a time for the work to be done. The weather started to change and I was concerned about having the work done when the ground was getting below 40 degrees. I contacted Rhino, expressed my concerns, and cancelled the scheduled time. (this was very easy with no resistance for them) I had already paid 50% of the bid which Rhino immediately gave back. In the spring of this year (2020) I was contacted by Rhino asking if I would like to reschedule the work. We set up a date and time for the work to be completed. On March 23, 2020 I was contacted by Russell and told that he was on his way to my home and would be there at a specific time. Just a few minutes after the scheduled time Russell was at my house. Russell looked at the job and said that there may be an additional cost. I told him that this was giving me some concern…thinking that this was a version of bait-and-switch. Giving the customer a bid and agreeing to the price. Once the workers show up the customer learns that the price quoted may not be the actual cost. After a short dialog with Russell he started the work. As Russell and his helper (his cousin) started lifting the pad they told me what to look and listen for. It was interesting and went very smooth. The work was completed and the job was done at the cost that the sales person and I had initially agreed on last fall. After Russell and his cousin finished they cleaned up the job site and wanted to know if I was satisfied with the job they had done. They asked if there was anything else that they could do to make sure I was happy. I told them that I had an initial concern when I was told the price may be higher than was quoted but was happy that Russell was able to do the job for the quoted price. If I can make any constructive comments to Rhino Foundation Systems it would be to their sales people. When they give a quote they need to make it perfectly clear to the customer that it is nothing more than an educated guess and that the actual cost may be higher or lower. In my case it was the quoted price, but I did have initial concerns and took it out on Russell. (It isn't/wasn't his fault but he took the brunt of it.) I believe it would make the customer much happier and I know it would make the job much easier for the people who do the actual work when they show up to do the job and the customer get an unexpected surprise.

Brian and Ferron were amazing! We had a small lift to do on our front porch that has been getting progressively worse since at least the early 1980's (when my Dad remembers it to). It had dropped the corner of the house about 3 inches at least, making the brick column crack apart, the roofline look all screwy, and even the screen door would rub the "ceiling" on the porch. They were available for this job super fast. Everyone else couldn't come for at least three months, and their prices were about double what Rhino offered. All the other guys wouldn't even consider trying to lift it back into place, just drive piers and stabilize it while leaving it all crooked. When these guys came out, they texted beforehand to let me know when to expect them, and showed up on time with all the equipment necessary. Brian walked me through everything he would do, and explained any of the risks of trying to lift the porch. They dug the smallest holes possible, and kept everything neat and tidy on tarps. The lift went super well, and I'm thrilled with how straight it all is. 10/10 I will be using Rhino for more work, and recommend them without any hesitation. Thank you!

I'm so glad we decided to hire someone to protect our basement from water! We had to dry up our floors and remove our carpet a few times, and finally had enough. Rhino Foundation Systems did great work and it was rough work. Carrying all their supplies down into our basement, up and down the stairs, and taking 2-3 days to get it done well. They worked together with Blair from Utah Basement Systems and installed a system that has addressed the specific problem in the basement of our 1941 home. We did some of the demo ourselves, and it made me appreciate when they came in and did the more detailed stuff. As you can see from the pictures, it was a pretty extensive job, with putting pipes around the inside of the basement floors, wall coverings to help direct the water into them, updating our sump pits, and then gravel and concrete on top of the pipes. Battery back up for the sump pump brings a sense of security. I wish I'd taken some better before/after pictures, but I looked over everything after they were done and am very happy with the quality of their work.

I rarely write reviews but just wanted to say that I was very impressed with Troy from Interwest. He came out to give us an estimate for foundation repair and also some concrete we were thinking about lifting. I previously had two different companies give us estimates that were so drastically different that I wasn't sure what to do. One company gave us a bid for almost $7,000 to stabilize the foundation and $4,600 to lift the foundation. The next company told us the foundation was fine and suggested we spend about $1,000 to only lift one section of the concrete. That's why we called Interwest to get a 3rd opinion. Without telling Troy we had other estimates, he came in, took measurements, and assured us that our foundation was fine (big sigh of relief). He also said that he could lift our foundation but wasn't sure if we would be happy with it because the concrete was already badly cracked. I feel that Troy is someone you can trust and appreciate his time and honesty.

Blair Scoresby, Russell Lewis, and co-workers at Rhino Basement Systems completed the crawlspace encapsulation in my home with excellent results and in a highly professional manner. There were some bumps along the way, as in all construction projects, but these issues were resolved quickly, and the final results were top-notch and professional. Blair quickly responded, inspected the crawlspace, and immediately provided a detailed estimate. I received two other estimates from other companies but these were sub-standard. Rhino's work included removing mouse-infested fiberglass insulation, sealing the rim joist and sill plate with spray foam, installing rigid foam board on the concrete walls, dimple-padding over the floor, and CleanSpace liner on the floor and walls. This type of crawlspace encapsulation protects your home and adds value- you should have the work done by the pros at Rhino.