LaPointe Construction LLC

I wish I could leave a good review, but cannot. We initially contacted Robert for a new roof in Feb. 2021. The freeze came and we had broken pipes and water damage. Robert was very quick to get a plumber to us to repair the pipes and I thought we'd found a gem! Once my floors, kitchen sheetrock and four kitchen cabinets and island were removed is when the nightmare began. Robert initially told me the job would take approximately 30 days. Very insistent that deductible be paid before even coming to the house. Too many times to even count, he pulled the workers from our house to send to another job, and many times nobody even bothered to let us know that nobody would be showing up. The sheetrock was done first, then the floors. Those two were the only part of that job that went ok. Once the floors were installed, one of his workers took several days (after waiting a week or more) to install the trim. I had to call and send photos several times of the poor workmanship so it could be done again, and correctly...uneven corners etc. After speaking with the project manager Jr about them not showing up consistently in April (now two months in), Jr promised me via text that they would be there everyday until our job was complete. This did NOT happen. I still had to chase them daily to see when/if someone would be coming to the house. Robert told me he would be hiring a professional cabinet maker to rebuild the cabinets and island. This also did not happen. In June, (now 4 months in) he sent two young, inexperienced employees to build these cabinets in OUR garage. They spend nearly 5 months on these cabinets. They were such poor quality...uneven, not even cabinet grade material...basically plywood with some stain slapped on. The shelving wasn't even sanded. When I pointed this out to Robert, he told me he thought they looked great. The cabinet doors were not even...one hanging lower than the other. The grain on the island was going the wrong way and I could rub my hand along the cabinets and island and get splinters. I finally stopped asking them to repair what they'd done such a poor job on as I knew he would no longer stand by his work. We had to spend nearly 8,000 out of pocket to have these cabinets fixed to an acceptable level, also had to have them professionally painted as the stain did not match the existing cabinets and the wood was so different, only paint would hide that mess. We requested Robert pay us back for that, only to be told we chose to do that...well yes we did, because his company did such a poor job, we could not live with how it looked. We did hire him also to replace our roof, and I will say there were no issues there and were happy with the results. Would I recommend them for construction? No. Roofing? Knowing their integrity, NO.

Robert LaPoint and his crew did a great job replacing our roof from our first meeting through completion the job was handled very professional. One item we found that needed to be corrected was addressed that same day. The crew was on time, respectful, did a great job cleaning up and the work was completed within the time promised. Throughout the process Robert and or his crew chief keep us informed by text and pictures from a drone which I thought added an extra touch in the way of customer service. We are pleased with our new roof and would recommend LaPoint Roofing and Construction.

Robert Lapointe's sets a gold standard for customer service, with an unwavering commitment to excellence. His attention to detail is remarkable, all my needs were met with precision and care. Moreover, their responsiveness is impressive, addressing any inquiries or concerns I had. Above all, his professionalism shines through in every aspect of their operations, reflecting a dedication to integrity and customer satisfaction. Thanks again for your help Robert!

I am a business owner in the roofing world and contractor to control this company did an amazing job for me on my personal home. I know being a contractor I am picky and like to make changes, well Robert dealt with every single change I made, took care of a concerns and made sure it was five star experience. Robert had very fair pricing for the quality of work provided to me. He did an amazing job on my fence and custom gate! Thanks again!

WHERE DO I START, FIRST OFF THANK YOU LAPOINTE ROOFING, YOU MADE THE PROCESS NOT ONLY STRESSLESS BUT ALSO PERFECT TIMING. I HAD HELD IT OFF FOR SO LONG BECAUSE I DIDNT WANT TO DEAL WITH THE INSURANCE COMPANY BUT YOU CAME IN AND TOOK CARE OF IT FOR ME AND DIDNT LET THE INSURANCE COMANY LIE OR PROCRASTINATE. THANK YOU SO MUCH ILL 100% RECOMMEND ANYONE WHO NEEDS, OR WANTS A NEW ROOF.