Lewis Construction

This has been the worst experience of my life. I should have known from the start not to use them. However, I ignored the warning signs because I thought this route would be the easiest. They started out well, and then things went to crap. Poor communication all the way around. Nobody knows anything. You, the home owner, have to catch everything that is wrong with the house and then fight to have it fixed. My superintendent did not know anything about construction. I had to look up videos on how things should be done. If you are not there every day inspecting, things will get covered up. There was never a walk thru done after each phase, and not even after completion. They say they are with you every step of the way, ha that's a load of crap. Jubilee kept blaming us for them, not coming back, finishing the work. Saying we needed to finish the flooring first. How are we supposed to do flooring when you have to fix our slab. What does that have to do with putting up shutters, fixing drywall, doors, etc. You are supposed to be completely done before we start flooring and paint. Our superintendent just quit answering the phone for months. So, half the time, we did not know what was going on. Our superintendent kept telling me they would be complete in two weeks. He said that for months. That was in July, and we are now in December. These pictures show what I am left with. Doors do not shut or lock properly, light coming through all exterior doors. Shutters are still not hung. Big gaps in all trim work. Windows in the bathroom are not centered. I could go on and on, but you get the idea. Also, the termite treatment was supposed to be done before the slab was poured and it was not done. Even though we were told it was done. You might read this and think we'll maybe it will be different for me. I hope for your sake it will be, but are you willing to take that gamble. I felt like I needed to leave this review before someone else made the mistake of going to Jubilee. Anybody else would be better than Jubilee, trust me, anybody. If you do decide to go with Jubilee, remember if it's not in the contract, it didn't happen or was not said. Also, make sure you inspect every day. Don't trust the cabinet guy. Everything he says is a lie. Most everyone will tell you what you want to hear, so take what they say with a grain of salt. Get everything they promise you in writing. Trust me, you will need that.

***Updated Review: First and foremost I wanted to leave an updated review. Jubilee did make right our back door and fixing the few other issues. I hated that it had to take that long and me contacting them on multiple occasions but all in all I believe it was bad timing on their end with the way lock downs were, their lack of competent employees and taking on too many jobs than they could handle. I will give them the benefit of the doubt. I am very happy with my home. I noticed a few imperfections here and there but nothing major. I am grateful for the look of my home and stability. I cannot complain much more. I am a satisfied customer and if you are looking to build a home, I believe they would do a much better job than other builders out there. ***Old complaint that is now resolved. Not pleased with my dealings with Jubilee. We started with Jubilee over a year ago. I showed grace and understanding with the way everything was on back order but then things started happening that they couldn’t blame or make excuses for. Their communication is horrible and so are their record keeping skills. I constantly have to remind them on things left for them to do. It was so bad that I felt like I was being a pest but then I remember all the money they were eager to get. I’m still waiting on a new back door because the one I was given is swelling and cracking. None of my exterior doors are shutting properly and no one seems to care about contacting me back. I’m very easy going and the fact that I’m leaving a review should say a lot. There is so much I could say. I just want to let you know that I expected great things from Jubilee but they have apparently gone down hill. I hope they still respond to me so they can make their part right and stay true to their word. This was our first build and they have stressed us out and made it not enjoyable whatsoever.

We've been in our home for almost a year. Their build team kept a tight schedule, we didnt go days or weeks without progress and our construction superintendent, Mr. Ivey, was always available by phone or text. We really got a solid house that was well built and complied with strict Florida wind and Hurricane codes even though it didnt have to be!. All systems like HVAC, plumbing and electric and insulation were done by local, reputable contractors like Woodalls of the Wiregrass for HVAC and Tommy Lynn plumbing and electric out of Eufaula, AL. This home was a great value especially if you have the ability and know how to finish it out yourself. We did our own Paint, flooring, appliance installation, cabinet fittings and landscape all done by us! Saved a ton in labor costs and ended up with instant equity because of it! We couldn't be more pleased with our Jubilee home!!!

We signed our contract in January 2020 right before Covid hit. Covid brought many unexpected hurdles including an extremely drawn out permitting process, long waits on material & I'm sure much more on Jubilee's end. While these issues were unavoidable, Jubilee did a great job rolling with the punches & kept us informed every step of the way. Bumps in the road are inevitable with construction projects but I do feel that Jubilee handled everything as best as possible. We are very happy with our home & would recommend them to anyone looking for an affordable, well-built house.

The build of our home was terrific. I would give 4 stars only because at the time of our build we were all dealing with the effects of covid. Some things for us on our build didn't go so smoothly. But we all overcame and conquered. I'm still giving 5 stars because the guys stepped in and made things right. I highly recommend Jubilee and we are loving our home!!! This company got through the trials and tribulations of a pandemic. They will take good care of you. :) We love our slightly modified Sin Claire plan and almost 2 years later we have started our landscaping.