Custom Touch Homes

My issues all stem with fixing the house once it's on site. The process to build the house before delivery was actually very smooth. I went in and told the salesperson what I wanted and I got changes made to the closest floor plan very quickly. I had tried working with other contractors before coming to Custom Touch and everything was so dragged out. So I appreciate how efficent the process is to get a floor plan and to make your choices for the finishes. They even worked with me when I wanted a specific tub they didn't have and a flooring I had found at a different retailer. I got a ton of pictures during the building process along with updates several times a week. I worked with their sister company to have the foundation built (Quality Homes) and that was epically terrible. I left a different review for that experience. The moving process was very smooth and they organized it all. However, I have now been in my house for 2 years now and still haven't gotten any follow up work I requested. There's still cracks in the wall and ceiling that were never fixed. The caulk on the backsplash is trashed and has been for years. There's corners on the exterior of the house that were missed when they caulked. Roof shingles went flying off the roof almost immediately after delivery. I sent follow up emails and even tried to escalate the issues up the chain of command and was told it wasn't their problem. So you have to go into the processing knowing that their "1 year warranty" is complete trash.

We have had a wonderful experience so far with custom touch. We have been working with them for about 4 months building our future home. They are very responsive and flexible. Whatever we want with the house they make it happen and make it right away. We have gotten almost daily pictures for updates of our house. The choice process went very smoothly and there was a designer there to help us which was great. They have great suggestions and don’t pressure you at all to do anything. Darrin has been wonderful to work with and i would recommend to anyone looking for an efficient and budget friendly offer.

I do all the painting for them .there homesare built and painted by pros.i should know I'm one of them.the people are honest and grate workers.if your looking to have a home built stop by or call and make a appointment to go there and see how the pro's built homes.

These people whom work and build those homes do very good work.if you wanting to have a house built they will give you what you want.How I know .i d work for them at costom touch.

Best place I have worked at in some time ..they have the best custom built homes in the USA