New Wave Construction

I am very glad my wife and I chose New Wave to do our pool. They did an incredible job for us. We have had one other pool put in before and got 2 other bids for the current pool and we are glad we chose them. The bid price was very competitive and I believe in the long run ended up much cheaper than others as New Wave did a lot of extra work for us that I am sure others would have charged extra for. The final price was exactly what we were quoted even though we made some changes along the way and we had some unexperienced things pop up that were not anyone's fault. The people were very good to work with, from the sales / showroom to the end of the process. Very agreeable and easy to work with is a good description. Good quality subs that were respectful of our home and yard. I was shocked how fast the process went. We were swimming in pool while several other people in our neighborhood were still waiting to get the build done. Lastly, they have a part of the business that does maintenance which I thought was a good service as well. I would strongly recommend New Wave to others.

Hooray for Chris: 5 stars for him. Chris, who speaks with a disarming, charming Aussie accent, is a dedicated, superb foreman that completed our pool last summer, and retuned my impressions about previous crews. Recently, on occasion of an unexpected maintenance event, Chris spent a day and a half on site to troubleshoot and take care of what could otherwise have been dismissed as an inconvenience, providing exemplary warranty service--I'm sure with approval from New Wave management (thanks).. I thought well of Chris earlier, but this cemented my impression of excellence. Also, deserved kudos to New Wave for taking on the design and construction of an unusual pool with some quirky requirements, accommodating gracefully substantial, unplanned changes along the path, and delivering a complete and functional product (thanks, Chris). One star docked for a crew that could have executed with better diligence, but I suppose necessity demands to make the best of whatever help one may hire. In any case, Chris is a cut above.

I’m not normally someone to write a review but I must say Newwave pools exceeded my expectations. There are 4 things important to me on high ticket items: 1-Meeting timelines. Newwave promised a pool in 120 days and we were swimming in 90 days. 2- Good communication. From start to finish they were timely in responses to questions and issues that arose. 3- Accountability. We had a couple minor issues that could have become big issues but they were fair and reasonable in their approach to resolve potential conflict. 4- Quality. The tile work was superb and design better than expected. Everyone loves our pool and we are proud to show it off!

Five plus Stars for New Wave Pools - the whole process from start to finish. We don’t have a large backyard, but they were able to engineer a pool for us with stellar results. NWPs overcame every obstacle that presented itself throughout the build and the results are simply epic. Andy, Ben, Chris, Caesar , Blake - etc. I wish I could recall all the folks who took part in the success of adding our pool. On top of the results, we have to compliment the team for their constant communication throughout the build. They also seem to have good relationships with their subs and with the city. Again, 5+ Stars to Andy and the whole NWP team

The New Wave crew changed our perception of pool construction. Most people said we would wait months or years to have a pool finished. From the day they began excavating to the day we jumped in the water was a mere 2 months. Of course there were tasks they had to finish up after water was in the pool, but we were able to enjoy the pool while they completed the rest of the installation. Everyone with New Wave was excellent to work with and responded promptly to any questions. Any concerns and problems were quickly addressed and taken care of in a satisfactory manner.