From Kandis Alerassool.

Universal Builders Of America
First, I would like to thank Ron Imes and his crews for the absolutely fantastic job they've done with getting my house fixed up again. I have never had the pleasure to work with a project manager who was so dedicated and thorough and who really seemed to care about me as a customer. He took the time to answer questions and explain things to me that I didn't know about or understand so that I could make informed and important decisions. He listened to any concerns that I had and was willing to talk about things and promptly attended to and addressed each and every one of them immediately or as soon as possible. Mr. Imes was very personable, knowledgeable, conscientious, professional, and reliable and really seemed to care about me as a customer and about getting everything done the right way and about going the extra mile, no matter what it took, The quality of services that he so kindly and diligently provided were absolutely and incredibly outstanding and I would highly recommend him and your company to any and all of my family, friends, neighbors, co-workers, and acquaintances I want to thank Ron Imes and all of you so very much from the bottom of my heart for everything you have done to make my house a home again. What a wonderful job you did and I want you to know how very much I appreciate everything you did.