Beta Construction

12/23/23 - Caution - We recently had a complete kitchen remodel done through Lowe's. It included all new cabinets, vent hood, a farmer's sink, countertops, backsplash, plumbing, lighting, flooring and five new appliances. We love the finished results. The Kitchen Designer at the Hamilton Lowe's, Michelle Mardis, did a great job on the design and we enjoyed the process, appreciated her help, ideas and patience in the design process. Lowe's uses Beta Construction exclusively in the Cincinnati area for their installations. Fred McGary is the owner of Beta Construction. The craftsmanship of the two gentlemen, Justin and Andy, who did all the work (except the flooring) was far beyond our expectations. They took no short cuts, they recommended and consulted us on minor changes, were polite and professional at all times and cleaned up the work site at the end of each day. They are true masters of their profession. Beta Construction did a fabulous job on our remodel. The only downside was with the owner's communications. He does all the scheduling of the work. Mr. McGary is very undisciplined in acknowledging, answering and returning phone calls and texts. This is very concerning and annoying when you have committed to a financially extensive remodel. So my advice to anyone considering a remodel with Lowe's or Beta Construction, in the Cincinnati area, is be prepared to pester, Mr. McGary, the owner of Beta Construction to maintain the schedule of work and to respond to your communications. Finally, I must reiterate the quality and craftsmanship of the two gentlemen who actually did the construction and remodeling.

I would not recommend working with Beta Construction. I renovated my kitchen through Lowe's, and Beta Construction is the installer for my store, so I didn't have any choice in working with them. The installers did a pretty good job, but getting everything scheduled was absolutely awful. The receptionist wasn't able to schedule anything or answer questions and basically served as a human answering machine for Fred, the owner. Fred would never return my calls until I finally got his cell phone number and would call him directly. This is a really bad business model and creates a bottleneck in communicating with customers to have someone who is constantly going out to sites be the only one who has any ability to schedule installations. At the very least, I would have preferred an acknowledgement that they were very busy rather and would get back to me soon rather than than questioning if he was ever going to return my calls. I think he probably doesn't pay much attention to customer service since he has a monopoly on Lowe's installations. It's a shame because his installers were nice guys who did a good job.

Beta Construction has been great to work with. Scheduling and project completion was seamless. Justin and Andy performed my kitchen cabinet installation and I am very pleased with the outcome. They were professional and kept me informed of everything they did while they were here. The attention to details was admirable. I highly recommend Beta Constuction for home project needs.

Beta construction not only did a professional installation of cabinets but their expertise, knowledge and quality considerations given in the additional customizing of my built in bookcases flanking both sides of my fireplace was outstanding. They were able to take my vision and make it a reality. So pleased with their work, I will recommend them to anyone needing work done.

Beta Construction was used by Lowe's to install a kitchen in an apartment i own. The majority of work they performed was okay, the kitchen faucet was not. The work was done a year or more ago and the apartment had multiple things being done before tenant moved in early fall of 2022. I discovered the kitchen faucet was not operating correctly and contacted Lowe's who passed the buck (imagine that) by telling me it was Beta i should contact. I did and Beta has passed the buck (imagine that) back to Lowe's and the faucet maker. The loophole they used is that it has been over a year and i should have contacted them earlier. I fell when it was installed the person doing the work should have tested it and i doubt they did. Had they done that theres no guarantee they would have brought it to my attention anyway. Botton line is a common occurrence, companies fail to deliver what they are paid to do. i would caution you about doing business with Beta and Lowe's.