High Mark Construction

High Mark Construction is an outstanding insurance restoration company that specializes in storm damage. My personal testimony follows: I moved to delaware in 2021 and since then we enountered high winds and heavy protracted downpours. Over the past year, I observed a number of homeowners in my neighborhood utilizing High Mark Construction to perform roof inspections and subsequent roof replacements. In February 2024, I inadvertently came across Project Manager Matt Hilts who was conducting an inspection of my neighbor's roof. He offered to do a free inspect of my roof. Matt found roof damage including damage to some sheathing boards that were sufficient to file a claim. He assisted me with the claim process that included interacting with the claims adjuster and highlighting damaged areas. After my claim was approved for a full roof replacement, Matt helped me select high quality shingles. Following shingle selection, scheduling the roofing work was easy and at my convenience. The roof and damaged boards were professionally replaced by a highly experienced and friendly crew who completed the work within one day. Cleanup exceeded expectations. No nails or debris were left behind. In short, I was completely pleased with my whole experience with High Mark Construction, particularly with Project Manager Matt Hilts who was not only professional and knowledeable but very friendly as well. Likewise, the crew who replaced my roof and boards, did so with professionalism and efficiency and were polite. I highly recommend using High Mark Construction to conduct roof inspections, and all subsequent work that may be needed as a result of the inspection. The whole process was smooth and void of any issues.

We just concluded our roof replacement with Highmark and I can not say enough on how fortunate we were to work with such a high caliber company and team. From our initial assessment of the damages, to working with our insurance company and finally the one day full roof replacement, Highmark exceeded our expectations. Start to finish it took a little over 3 weeks; while neighbors who signed contracts with other companies have yet to have any resolution with their home damages 6+ weeks later. We have homeowners insurance to cover acts of god, damage from wind, hail, lightning, etc. Highmark worked with our insurance company to come up with the best solution for us and our insurance company. I have confidence they will do the same for you. So much so that 8 of our neighbors have contracted with Highmark most with all work completed. If a Highmark rep shows up at your home asking if you would like a free roof inspection….do it. We did and this is where we found out our 20 year old roof had sustained damages from recent high wind storms. Our initial concern about this being a costly replacement was incorrect. Our insurance company had full control over the process. Highmark’s professional staff know how to work with all kinds of insurances, so don’t be fooled by other companies rushing you to sign a contract or put up money unnecessarily. If you do, you might wind up like some of our neighbors 6+ weeks later in contract limbo. Go with Highmark, you really will not regret it. I write this review for the sole purpose of sharing my experiences. My intent is to help other consumers facing home damage repair through insurance get with a reputable company like Highmark.

I recently had the pleasure of working with High Mark Construction - Delaware for a complete roof replacement, and I couldn't be happier with the results. From start to finish, they exceeded my expectations in every way. The initial consultation was thorough and informative. They patiently answered all of my questions and addressed any concerns I had about the project. The actual replacement process was a breeze. The team arrived on time and worked diligently to complete the job efficiently. I was impressed by their professionalism and attention to detail. They used high-quality materials and ensured that everything was done to code. What truly sets High Mark Construction apart is their commitment to customer satisfaction. They kept me updated throughout the project and made sure I was happy with the progress. The end result speaks for itself – my new roof looks fantastic, and I have peace of mind knowing it was done right. I also want to commend their cleanup efforts. They left my property spotless, and you would never even know they were there, except for the beautiful new roof! If you're in need of a roof replacement, I highly recommend High Mark Construction. Their professionalism, expertise, and commitment to quality work make them the best choice in town. Special Thanks to High Mark Construction project manager Matthew Hilts, for a job well done!

HighMark delivers a great customer experience. From the sales cycle to finished product. I met with Bill Healey on Sept 3rd to purchase a 2500 sq. ft roof and my roof was completed on Sept 17th. Bill explained everything in detail at the point of sale. During the installation, Bill was on site prior to the start of work to review the scope and expectations. . The installation crew also arrived earlier then expected. The job started at 8 am and was completed at 6:30 PM. During this time, RG, their project manager visited twice to inspect the progress and quality of the installation. Mike, the owner of the company also came by the site to inspect the quality, progress and my satisfaction. Bill then came by at 7PM to review the quality of the job and to review my satisfaction. The installation crew was stellar. They showed up on time, Installed the roof, and completely cleaned up the mess. RG returned on 9/18 to inspect the completed job and do a final sweep of the property for nails and debris. I give High Marks to High Mark Construction. They truly value every customer and-their satisfaction. Thank you to Bill, Mike, RG and the entire installation crew.

Dan and the Team at High Mark Construction helped us with some post-storm damage to our home. Following a severe storm in July I noticed some damage to a shingle or two and some siding. I met Dan while he was in the neighborhood inspecting a neighbors roof and I asked if he would mind taking a look at our damage while he was there. He agreed and promptly laddered the roof and discovered some fairly serious damage that was not observable from the ground. Without prompting he offered to patch some of the exposed wood to prevent water damage to hold us over until we can talk with our insurance company. Dan worked with our insurance company to assess the damage and stepped us through the process. I honestly spoke with Dan more than our insurance adjuster. Once the claim was processed the crew worked quickly and very professionally to replace the roof and some older skylights. Dan and a smaller group came back the next day (on a Saturday) to finish a last few details and I found out he gave up a fishing trip to finish the job. I highly recommend Dan and the crew at High Mark and would not hesitate to use them in the future.