Elite Construction

Elite Construction has been a nightmare. I live nearby a property they have been hired to 'repoint,' which means blasting bricks and replacing them. They turned the property into a work site and work shop, polluting the area with noise as well as debris from their work bc they did not cover or scaffold they cut stone day and night and sent debris onto lawns, cars, houses, windows and gardens with IMPUNITY. The compression machines to power the saws were WAY over the decibel limit--the sound was excruciating, and elderly neighbors HOMEBOUND truly suffered all day long, unable to escape the noise. The LONG list of grievances and insults can fill volumes. Suffice it to say, I was compelled to contact City of Cambridge on several occasions for violations of sound and OSHA standards. These guys have no decency, courtesy, respect. They thumb their nose at rules and laws and merely pay lips service when approached and then return to whatever serves them best. Their manager-supervisor Andres is rude and deceitful; the owner of the building that hired them is regretful to have hired them and the super of the building finds them to be 'rude critters,' which is really hard to hear and equally difficult to write but truth be told, there is NOTHING good about this company or their work. Recalcitrant, intractable, rude and obnoxious are the first words that come to mind. And having been subjected to them since SEPTEMBER 2018, for what we were told would be a 1-2 month job, a job that would be done and executed professionally with scaffolding and netting and noise control, they are still working today, MAY 04, 2019 at 8:00 on a Saturday morning, loud voices and toxic fumes wafting through the neighborhood when people want to sleep in after a long work week. These guys are not professional and not nice: steer clear. The make a mess and a lot of noise wherever they go. I would give ZERO stars but the system requires at least one. BTW, everyone who looks at the work done on this building says it was done by amateurs, chumps at best. Not worth your time, money or headaches that are bound to ensue if you hire them. We have been completely obliterated here in North Cambridge by their lousy attitude and poor work habits and total disregard for surrounding properties. OH, btw, I've never posted before, never, but this was just way beyond the pale. And I see that the company responds and tries to discredit unsatisfied customers, which speaks for itself.

So this was my first insurance claim (and it was a doozy) for extensive water damage at my vacation home and I think I was more nervous from everyone that I know trauma stories. This was not the case for me and if I can put anyone’s mind at ease that you will be taken care of in such a nerve wracking time please read. Jason Drouin my project manager was in constant communication with me. He walked through my property with me in person and via face time before, during and nearing the end of construction countless times just to keep me in the loop. He constantly sent update photos since I was a few states away, always asked my preference even for the littlest things and any question I had he took the time to speak with me. His willingness to go the extra mile is something you don’t find in many people and I am so grateful he was my team lead. He’s knowledgable, professional and will shoot you straight. He hand picks his sub contractors & has known and worked with many of them for years and I throughly enjoyed working with them to rebuild my home. I loved that so many or my ideas or add ons (a lot of them last minute…sorry Jason!) were met with ‘we’ll make it work’ from him. His attention to detail ensured that no aspect of my project went overlooked, and every task completed was to the highest possible standard. He sets the bar high for his crew it shows through their meticulous workmanship. Request him as your project manager and I can assure it will go as seamlessly as it can.

We were very happy with the work that Elite Construction did to restore our house after a kitchen fire. The kitchen was seriously damaged and needed to be totally restored. Because of smoke and water damage, the dining room, living room, basement, and several bedrooms needed to be cleaned and repainted, with new doors, new stucco on the ceilings, etc. Frank Tambone did a good job handling the financial aspects and translating the insurance claim into a construction plan. Shawn Hysette was the project manager, and worked closely with us on all the details of the work and the scheduling, which got to be very complicated because of long, fluctuating wait times for appliances and cabinets, shortages of workers, and other supply chain issues in the era of COVID. Shawn helped us roll with the punches and keep the project moving forward. We also developed great confidence in Eggy (last name?), whose crew handled carpentry, painting, and many other tasks with great skill. Throughout the process, we felt that the people at Elite were focused on making us happy, and the result exceeded our expectations.

We worked with Elite construction after a large white pine fell on our home causing quite a bit of damage. Elite was nothing short of incredible and made a bad situation, as hard as it is to believe, into a positive experience. Our first contact was with Shane McDowell who promptly came to assess the damage, then assembled a team led by Dave Dobrowski to complete the repairs in an expert and timely fashion. Everything was well communicated and rolled out exactly on schedule. Craftsmanship was high quality all around, communication between insurance company and construction crew was seamless. We could not be happier. Everything exceeded our expectations. From start to finish, we probably had 25 or 30 folks on the job (large roof crew who replaced the roof in a day and a half included), and all were skilled, polite, and respectful. Doesn’t happen like this too often these days!Special shout out to our carpenters Brian and Kyle, and Dave and Shane were the absolute A team. We are extremely grateful to this company and thrilled to have a big job completed beautifully in a timely fashion.

We hired Elite to restore a three story turn of the century non profit museum that had a fire in May 2020 and extensive water and smoke damage. We worked with Mike Clark at Elite who led the project team and hired and supervised.the sub contractors . The restoration was a complex and difficult one and took place during the height of the 2020 pandemic. Most every wall, celing and floor needed to be replaced. Michael was always responsive, responsible and and communicated well to all parties. The project came in on budget and on time and change orders were dealt with fairly and efficiently. We were allowed to bring in our own subs for a couple parts of the job seamlessly. Elite removed and safely stored all our furnishings and equipment and returned everything in the same condition it left in prior to the building reopening in January 2021. Mike also did a great job dealing with our insurance company, which made our job much easier. Mike helped turn a difficult situation into a very happy ending for us and I wouldn't hesitate to use Mike and Elite again.