Sedgewick Homes

I highly would NOT recommend Sedgewick homes. My wife and I just finished our first home with them and it has been a total nightmare to say the least. In what should have been an exciting time with our first home has been anything but. Everything from the sales process to the construction process has not went smooth with them. We signed our contract in June of 2018 and finished in August of 2019. It took them 8 months from the time we signed our contract with them until they broke ground on construction. Then took them 6 months for construction. The company lacks communication throughout the whole company. If you asked the salesperson something they had to relay the question through several people before you could get an answer. They had numerous excuses throughout the whole process and drug out the sales process. Needless to say our sales guy doesn’t work with them anymore. They finally started construction in early February. That is when things really went downhill with them. It took them a month and a half to get the basement foundation completed. Then once they finally got it completed they started backfilling against the basement walls and one whole wall collapsed. Then they tried to blame the masons for the collapsed wall saying they didn’t do it right. The problem was they started backfilling before the put floor joists on and framing. They tried to take a shortcut. So needless to say it took them 2 1/2 months to build our foundation. Then since they were behind on that they never changed our scheduled deliveries. So our roof trusses got delivered to our site and sat there for a month before they were installed. And the driver for the trusses ended up busting our neighbors water meter at the main road trying to get in. So we had to pay to fix that ourselves. We finally got in the dry in early May. Then in the meantime our first superintendent went out with knee surgery, and the second superintendent for the job ended up quitting the company. I didn’t find this out until I was trying to get a hold of him for 2 weeks only to have him finally answer and tell me he no longer works for them. Then we had a temporary superintendent for about a month until they assigned us a new one. The new superintendent was new with company and had no clue what was going on. They also told us last minute that we were going to have to pay for the water tap fee for our water line, even though they charged us for it in the loan. Then they kept asking when it was getting done so they could get it in. When it finally got in then it took them 3 weeks to put it in. It took them another 3 months to complete the rest of the house. Overall poor oversight with the job and lack of communication between them and the subcontractors. We had a couple more issues that we had to stay on them about. Even with all the issues we were over budget by about $2000. I had to look through every receipt and invoice to make sure they wouldn’t charge me for their mistake on the basement foundation. They tried to charge me to clean up the collapsed wall and I had to call them out on it during closing to avoid being charged for it. We had to point out a bunch of things to get fixed before we closed or otherwise they would have never got done. Still are having trouble getting them to come back out and fix our cable outlets because none of them work. I have pictures posted of some of the issues we’ve had with them. Poor execution with every process of building with them. They have too many houses being constructed and not enough superintendents to cover the areas. They are stretched way too thin and can’t put enough time into each house like they should.

My experience so far has been phenomenal. They have walked me through each step of the home purchasing process, have been responsive, respectful, and patient. I am looking forward to getting started with the build and will keep you all updated.

Hamptonville location really helpful but the Statesville location I would never return. The gentleman did want to answer any questions and pointed me to the website if I had any questions.

Building my House with sedgewick. Wonderful place, nice/friendly people to help u alone the way. Hands down 5 stars to employee of Sedgewick Homes!!!

The people I met at Sedgewick are welcoming. They were honest about what they offer and I’d be happy to recommend them to anyone.