Highmark Builders

Having been a business owner and senior executive with several large international organizations, professionalism and high level customer service has always been the key attributes I look for in any organization that I work with. I have to rate Highmark across the board as the most professional and client focused organization I have ever seen in my 50+ years in business. Every one of the dozen or so employees and contractors that we worked with from Highmark have gone above and beyond my wife's and my expectations on our project. They were always highly reactive, flexible, professional and skilled as they reconstructed vast parts of our home damaged by a major sewer backup. As I was filing a claim with my insurer, and they were still on the phone, the doorbell rang with a Highmark principal, quickly followed an hour later by a 5 person demolition crew that began the project. Every night, the work area was cleaned, and Lee and Eric (fuz) two of their managers were continually checking with us as the project progressed to insure our satisfaction. Their whole team became almost part of our family, with personable, respectful and highly professional people at every level. I would unequivocally recommend Highmark for any construction or reconstruction project of any size, They are the best.. Pat and Wendy Gallagher Eden Prairie

We built our home in 2015. We wanted a quality builder because the home we were replacing was a multiple generation home and this one will be also. We had looked at several homes and builders before settling in with Highmark. Quality workmanship was very important to us. The staff was amazing from start to finish. We had never built a home before so we were unsure what to expect or for that matter what to do. The Highmark staff lead us through the process in a very methodical way and helped guide us through the decision processes of what we wanted in our home. We would not change a thing. From the design, layout, exterior, colors, lights, and every little detail that is involved to make a "home" we are satisfied. They work well with their sub-contractors and expect the same quality of them in their work as they have in the structure. Every house has issues as it settles into its place but Highmark takes care of you and makes sure everything is working, even when it maybe wasn't their issue to resolve. They take care of the customer. We would highly recommend them. They are quality builders and designers. That being said you get what you pay for. They are upfront about the costs and do their best to get you the best bid in your budget. Know what you want and expect and they will deliver it.

Garbage company that does garbage work! Highmark built my townhome, competed in 2022 and I've experienced nothing but issues as my home has fallen apart over the last 2.5 years. The home warranty that comes with a new build? You can forget about it. They'll deflect every issue and drag their feet until they eventually stop responding. Since I've lived in my BRAND NEW home, I've experienced faulty electric work, plumbing leaks in multiple locations, a non-functional AC unit, rust showing through the paint, cracks in my ceiling and walls, closet doors that literally fall over, creaky floors on entire 2nd level, rotted out studs, paint so cheap you can't touch the wall without leaving a mark, floorboards that become water damaged by swiffering, and appliances that explode (yes, I do mean explode) within 2 years of service. The floorboards drove me so mad, I reached out to their subfloor contractor for help only to find out they didn't have enough materials while installing the floors so they just didn't use adhesive in one of two buildings! Even the details are shoddy craftsmanship. Finishing nails not covered up, dings and dents in doors and appliances, windows scratched and paint touch ups that don't match. The LED lightbulbs they installed went out in year one. I hope you're close with your neighbors, because you can practically chat through the walls. The yard would have been beautiful!...if they finished it. Put in about half the vegetation that was not only promised but shown on the landscape drawings! Sprinkler system, not finished. I have a better shot at getting a hold of an astronaut on the international space station before these guys will return an email. I'll buy a tent and rent a camping space before buying another home from these guys. Shoot, it'll probably be better insulated too. Beware of Highmark and the people who work for them. You'll be spending more time fixing your new home than enjoying it.

When my wife and I began to think about finishing our lower level, we quickly discovered that it is an overwhelming process. We decided to look for a builder to help us along on this project. We decided on Highmark Builders to bring our vision into reality. Right from the start we appreciated their professionalism and attention to detail that made the design process fun and exciting. We would present an idea and the Highmark team would take that and help us see several possibilities and solutions. What we came up with was way beyond what we had first imagined but yet was still within our budget. As far as the actual construction phase, that was quite pleasant. The team really went out of their way to keep the project highly organized and on time. They also took steps to minimize the mess and dust created by the project. Ultimately, we were very pleased with the finished product. In fact, Highmark won a COTY award from the National Association of the Remodeling Industry for our lower level project. Overall, we give the Highmaek team our highest recommendation. We look forward to working with them again!

Over the years, we had seen several Highmark homes in the Parade of Homes tours. Their unique style, quality workmanship, and exceptional designs came through consistently in all of those homes. Consequently, we thought of them first when we remodeled the exterior of our home. Our original intent was to simply replace the siding but, as we talked with Highmark, they helped us see the potential to accomplish so much more. They connected us with architect Jeff Tritch and the partnership took the project to a level we hadn’t even dreamed of, but was still within our budget. Everything came together beautifully! Their creativity, solid workmanship, and refusal to cut corners throughout the project delivered a transformation the entire neighborhood is still talking about! They will definitely be our first call when we have future home projects.