Widseth | Brainerd/Baxter

I called the company multiple times to get sent to multiple voicemails and no returned calls. When I did speak to the receptionist, (because I was having trouble getting a hold of someone) I asked if I could just come in person to talk to someone for a few minutes and got a confirmed yes. I had also asked “would it be better if I made an appointment or can I just stop by and talk for a few minutes to someone” and she said “no it was fine swing by”. Once I arrived in person I got laughed at and told that “it’s not that easy” to simply talk to an engineer for just a couple minutes. She also failed to tell me that the Brainerd branch only had civil engineers. When I had spoken to someone previously, I had told them about my situation, and how I needed a landscape engineer or a structural engineer. She said to me in person they only had those type of engineers in Alexandria. I had called the Brainerd branch previously for all of these concerns. They failed to tell me the Brainerd branch was strictly just civil engineers. Both of the receptionist ladies felt a bit judgmental and was not very welcoming. Very poor communication and wasted my time.

Great engineering company. Working with Dave R, VP, is an excellent experience.

Excellent

I had several projects with these folks. One went ok, but the second project turned into a debacle. The engineers did a lot of "forgetting" when it came time to remember what was discussed and agreed to. In the end, I felt that what I saw as a lack of integrity cost me a lot of money. Would not recommend.

Excellent service