Coastal Pools

We would enthusiastically recommend Coastal Pools for anyone considering pool construction needs. We initially approached Coastal Pools in January 2023 to design and build our custom pool. From the very beginning, their team demonstrated a level of professionalism and expertise that immediately put us at ease. The moment we signed our contract to the final completion of our pool, their performance has been nothing short of outstanding. Here are some key highlights of our experience: Efficient Planning: The project kicked off with meticulous planning. Coastal Pools provided us with a detailed timeline, outlining each step of the construction process. Their clear communication and transparency were remarkable throughout the project. Including permit approval in less than 2 weeks which is remarkable. Quality Craftsmanship: The craftsmanship displayed by your construction team was impeccable. We did not have a unique design, just a simple rectangle and Coastal Pools handled every aspect with precision and care. Adherence to Schedule: We were blessed with no unforeseen weather challenges or minor setbacks. From the time we received permit approval in February 2023, Coastal Pools managed to complete the project within the promised timeframe. We had trucks loading water into the pool just before Memorial Day Weekend. This level of commitment to deadlines is rare and greatly appreciated. Budget Management: Coastal Pools respected our budget constraints and promised to provide regular updates on project expenses. There were no hidden costs or unexpected surprises, and the final cost was well within our expectations from the initial quote. Coastal Pools even took the time to review our other pool management quotes and did a one-for-one comparison to be certain that we understood any differences between what was included and not. Their transparency was so comforting. Attention to Detail: Coastal Pools showed great attention to detail in every aspect of the project, from the pool's design to the selection of materials. They didn't cut corners and ensured that the final result exceeded our expectations. Customer Service: Throughout the process, their team was accessible and responsive to our questions and concerns. They went above and beyond to make us feel valued as clients. Again, never any surprises. Post-Completion Support: Even after the pool was completed, Coastal Pools has been readily available to answer questions and provide guidance on maintenance and care, showcasing their commitment to customer satisfaction. In summary, Coastal Pools has proven to be an exceptional choice for pool construction. Their dedication to excellence, adherence to timelines, and commitment to customer satisfaction are truly commendable. If you are in search of a pool company that will transform your vision into a stunning reality, look no further than Coastal Pools.

Where do I begin.... Well, after contacting a few different pool builders to solicit bids and solicting feedback from some local companies that had some business interactions with Coastal Pools, I was not only most impressed with my first impression of Coastal Pools but the postive comments that i received from others folks that have done business with them. From the initial meet and greet, to discussing our vision, Coastal Pools seemed the most connected with what we wanted. They also seemed like they best understood the process, timing and other nuances. And there it began, we embarked on a new relationship that lasted from the fall through well into the spring. We were kept well apprised as to the schedule and the crews operated with the utmost efficiency. Between their online communication portal to staff being readily accessible, we felt we were in good hand every step of the way. I was shocked at how quickly they dug out the hole that was soon to be our pool. That efficiency followed every step of the way through delivery. Their project manager, Lee, was always available and very prompt at responding to soon to be newbie pool owner questions, even on the weekends. Everyone I came into contact was professional and seemed to be enjoying what they do, which says something about the employees and the company. We love our pool Coastal Pools and we appreciate the handholding and education along the way!

Well the 4th of July is over. That was the big test day for my newly renovated in ground pool. It was a smash! Every single person commented on how great the pool looked. Furthermore, there were plenty of comments about how smooth the surfaces are and how stylish the pool looked. I told everyone of them that is the work of Coastal Pools. I genuinely believe that my pool looks better than it did when new. Working with Chris was easy. Lee was a tremendous source for what was happening and why. And Lee was on site to inspect what we expect and ensure that all was going well. This company has a good reputation and they want to keep it that way. Even though the current corona events disrupted the original timeline, both Chris and Lee kept me in the loop and performed whatever they could to move the project along. I am super satisfied with their work and their company. I have already recommended them to others and will continue to do so. Call Coastal Pools, I don't think you can find better.

Working with Coastal Pools has been an absolute pleasure from start to finish. Our company specializes in plastering services, and we've had the opportunity to collaborate with Coastal Pools on multiple projects. Each time, we've been thoroughly impressed by their unwavering commitment to excellence, professionalism, and the sheer quality of their work. From the initial planning stages to the final touches, the Coastal Pools team has consistently demonstrated a deep understanding of our needs and expectations. Their communication has been clear and responsive, ensuring a seamless integration of our services with their pool construction and renovation projects. If you're looking for a pool company that embodies professionalism, exceptional quality, and values strong partnerships, look no further. I highly recommend Coastal Pools. Our experience with Coastal Pools has been outstanding, and we look forward to many more successful projects together.

If the scale went to ten we would give Coastal Pools a perfect 10. From they very first time we met with Brad until the project was complete we have nothing but the highest praise for Brad and everyone at Coastal Pools. We presented Coastal Pools with a difficult situation, we live close to the water, limited property to work with resulting in the pool having to be located just four feet off the side of our house. Yet we wanted a large pool with a 7' deep end. Brad and his team were able to accomplish by designing a 37' X 17" pool that's raised 3' out of the ground matching the exact height of our deck. To say the least the pool came out a thousand times better then we could have ever dreamed possible, even the attached photo's don't do it justice. One last comment, Brad recommended that we go with Ceruclear Blue plaster and we highly recommend anyone considering a pool go with it. The color is unbelievable.