From Shawn McDonald.

Home Services at The Home Depot
It breaks my heart to have to downgrade my review on this store.
There are a lot of good people working there and the Store Manager runs the store like a Swiss watch and inventories the store well.
Unfortunately a simple carpet installation became a nightmare as I was ping-ponged back and forth between the Bridgeton flooring desk and their corporate measurement department.
Corporate insisted that I pay $6.50 a square yard custom installation fee on a carpet that only cost $1.80 per square yard. They said the local store could reverse the charge for glue-down installation, but the local store said they couldn't. The Bridgeton flooring desk said only corporate could make the change but they couldn't.
Hacci-macci. Took my business elsewhere. Was not worth recovering the $35 measurement fee to be in the middle of a "not me" tussle between corporate and Bridgeton..
Only one bad experience, but golly, it was a doozy that wasted a precious vacation day and hours more on the phone.