Mastercraft

Most people wait to write a review once all has been said and done but for the benefit of anyone that like us may be looking for an establishment that could do their renovation from start to finish, I wanted to give an ‘in process’ shout out to MasterCraft Kitchen and Bath. If you are looking for a company and overwhelmed with the prospects of what a kitchen remodel may look like, let me help make your decision easy, choose MasterCraft. My husband and I wanted a company that could come into our kitchen, give us ideas and tell us what they thought would look great within our budget and then carry out that vision. We called MasterCraft after reading the Google Reviews that were online. From the initial phone call with Beth, we were treated with respect and professionalism. Beth has been a joy to work with. Before the start of project, if ever I had a question, she quickly responded to my emails and was proactive in helping get answers. She has been the steady hub of the wheel that has kept us connected to all parts of the process moving effectively. She has communicated regularly with us and kept us up to date with different scheduling issues that resulted from the pandemic. Our initial consult with the designer Brian, which was at no charge to us, continued with the same professionalism Beth displayed. Brian listened to what we were thinking and we let him know our budget. We met him at the Showroom about a week later and we were blown away with the CADs that he designed for us. I couldn’t believe it was my kitchen. Brian gave us several options for budget and he went above and beyond to help us find ways to get the best within what our price range demanded. He walked with us hand in hand through all the decisions. He took a process that could have been overwhelming and made it manageable. Fast forward from March to August (delays were due to pandemic and things completely out of MasterCraft control) and getting ready to start the project. Kameron is project manager who has worked tirelessly behind the scenes to make sure that things run as seamlessly as possible for a kitchen remodel. This was exactly one of the things we were looking for in a project manager that would take the stress of coordinating all the behind the scenes things so my husband and I weren’t trying to coordinate this ourselves. I’m sure I have no idea the extent and effort Kameron has gone to in order to accomplish this because all I see is a kitchen remodel happening seamlessly beyond my expectation. Terry is the lead carpenter/ general contractor extraordinaire. He truly is a Mastercraftsman. He has an attention to detail that is unmatched. I don’t feel the need to constantly be checking that things have been done correctly. He incorporates my opinion in decision making. When I’ve asked a question about something or had an idea, he’s already ten steps ahead. I have quickly learned that my smartest reply has been to ask Terry what he thinks because of his experience and exceptional eye for detail. He is punctual, hard working and doesn’t mind keeping up with my battery of questions . Justin is another contractor that is working and learning from Terry and he carries himself with excellence and professionalism. I have been blown away with the level of cleanliness that Terry and Justin have demonstrated each day. Yes the hub of my home has been ripped apart but they leave it each day in a way that goes above and beyond. I can promise that I don’t work for MasterCraft and we are not being remunerated in anyway for this review. My husband is a chimney contractor that carries his business with quality and integrity. You have one name that will proceed you. We chose MasterCraft because their quality proceeded them with reviews and those reviews didn’t disappoint. Those 5 stars are well earned. Can’t wait for the final product that I will post pictures of upon completion but thankful I don’t have to dread the process. Well Done MasterCraft! Thank you for being a company that lives up to it’s name.

We had a challenging project for MasterCraft. Living in a Cape style home where a previous renovation had added a large great room to the back of the house, the original kitchen footprint was constrained by an attached garage and now served as a thoroughfare to the addition. With little counter space, we asked MasterCraft to expand into the garage to have both room for an island and room for the circulation. We also worked with them to open the plan better and while not true open concept, the result is a free flowing transformation unexpected in a Cape style home. The project had to deal with questionable work from the previous addition and a previous renovation of the kitchen, typical unexpected conditions related to previous homeowner self-performed work, and a reconfiguration of a laundry area that was impacted by the kitchen expansion. We were also looking for a modernist design rather than a contemporary cookie-cutter kitchen. The MasterCraft field team of Terry and Justin showed a level of care and attention to our goals that you don’t always see in construction and worked with us on access, considerations for our pets, and resolving unexpected items that would have impacted the look we wanted. If doing it again, we would ask for commitment on a timeline for developing and finalizing a design including review of specialty components, be sure items only in renderings are clear in the contract, and have a better idea of how the work will be executed to be sure we align on the final look. We love the kitchen we received and how our vision was built. Friends and family refer to it as a TV make-over level kitchen!

A negative review was left by Barruzza Construction, regarding work done by Master Craft Kitchen and Bath at our home. This contractor was contracted to put tile around a utility sink in our laundry room. It's an area of about 3 feet by two feet. He was here three weeks and did an awful job. Tiles are still falling off the wall. Please know that the review he left IN NO WAY CONSTITUTES OUR OPINION. Master Craft remodel our kitchen. They improved flow, gave us more storage, and did a first class job. Working with Alex was a joy. She listened to everything we wanted and helped us to make the most out of the space. Hopefully you will be able to see the before and after pictures soon now that everything is back together. My words do not do justice to the work. Terry was our forman. The team showed up when they said they would and NEVER left a mess. He made it so I was able to use the stove and refrigerator as needed. In 2020, we plan to redo the second floor bathrooms. Master Craft Kitchen and Bath will be the only contractors we call!! You will not be unhappy with their work.

We used MasterCraft K&B to remodel our master bathroom. Overall, we had a fantastic experience. The final product is way beyond our original expectations and we will definitely use them again when we remodel our other upstairs bathroom. The process started working with Alex who was very helpful with design concepts and recommendations. We leaned on Alex a lot because of his experience and were very happy with the choices he recommended and how they look/feel/work in our bathroom now. Chris did most of the work in our bathroom and he was also great to work with. Communicative, clean, professional, and above all a fantastic craftsman. We also really enjoyed working with Beth and Kam who always kept us up-to-date on our project and were a huge help navigating the work during all of the COVID-19 restrictions. We highly recommend MasterCraft. Sharing some before and after pictures so others can see why we speak so highly of the work!

MasterCraft Kitchen & Bath is the best company I have ever worked with from start to finish. They have amazing people working there who have very positive attitudes and their work and experience proves just how great of a company it is. Brian who is the one who designed my kitchen has a great eye for the latest quality materials and trends. His professionalism and creativity to design my custom kitchen are beyond words. Joe & Mike have built a very organized team with a ton of experience, and If you are looking for a kitchen or bath there is no other place to go. They just took over the old Harley Davison showroom in Souderton and I can't wait to see the amazing space when it is done! I am more than happy to recommend my family and friends so they can experience the great results of this truly talented team! - Carlo Eric