Perfect Home Services

The original call was for a noise that my mother heard which turned out to be normal (it’s a new water heater. But the technician also noticed that the hoses attached to the washing machine were old and one was about to break. He explained that the hoses needed to be changed after a certain number of years (which they hadn’t) and suggested a different type that wouldn’t have to be replaced as often so he replaced those saving me from having to figure out which hose and then getting them installed. All of the technicians I’ve worked with explain everything and tell you exactly what needs to be done, give you a quote, and let you decide when and whether the work gets done.

If you need a repair with your heating problem. Call Perfect Home Services. They response quickly to your call, tell you when to expect their technician. Technician was not only on time. Kevin is an experienced furnaces guy who speak with transparency. He takes the time and dives deep to identify the problem. This is the kind of person you would want evaluating any problems with your furnace. After carefully examining, he was able to know the cause of the problem. He showed and demonstrated the issues and cause. He provided us with 3 option of route of repair choices to select. Beside he was polite, respectful. Thank you Kevin!

COMPANY WAS HOURS LATE FROM THE TIME THAT WAS TOLD TO ME. DIDNT GET A CALL FROM THE COMPANY TIL THEY WERE ALREADY HOURS PAST THE WINDOW BY THIS TIME IT WAS COLD, DARK RAINING AND THEY WERE GONNA START THIS JOB NOW AT 5PM INSTEAD OF NOON. I WAS GONNA CANCEL. THEY DID NOT FINISH UNTIL 1030 PM AND I WAS SLEEPING THE NEXT DAY I NOTICED PARTS LAYING IN MY YARD THAT LOOK LIKE THEY SHOULD BE CONNECTED AND ALSO PARTS IN THE BASEMENT THAT WERE BROKE AND NOT CONNECTED. I ACTUALLY SEEN THE SAME GUYS DOING A JOB AT A FRIENDS HOUSE A FEW BLOCKS AWAY AND PUT IN A CALL TO THE COMPANY. I ASKED IF ONE OF THE GUYS COULD STOP BY WHEN DONE WITH THAT JOB AND EXPLAIN SOME THINGS TO ME. THEY GAVE ME A DIFFICULT TIME ABOUT THIS AND HAD TO SPEAK TO SEVERAL PEOPLE TO GET THIS ACCOMPLISHED. WHEN THE GUY DID COME OUT, HE CONNECTED THE LOOSE PIECES IN THE YARD THAT WERE MISSED BECAUSE IT WAS DARK COLD AND RAINING. ALSO EXPLAINED SOME STUFF TO ME IN THE BASEMENT. AND THEN I FOUND OUT A BOX FOR MY ELECTRICAL THAT I PAID FOR WAS NOT GIVEN TO ME AND WAS NOT EXPLAINED TO ME WHY IT WAS NOT CONNECTED. VERY UNHAPPY WITH THEIR SERVICE. I WISH I WOULD HAVE CANCELED THE SERVICE. AND THEY TOLD ME THEY WOULD CREDIT ME $500 BACK IN MAY AND I STILL HAVE NOT SEEN THAT YET. GEORGE PUSTAI HAD A GOOD REPUTATION, I WONDER IF KNOWS HOW BAD THIS COMPANY IS NOW. CHECK OTHER OPTIONS

I must say, Patrick and the gentleman with him, sorry I didn't get his name, did a magnificent job. Clean , courtesy, respectful. Explained everything they were doing. I am very happy beyond words. Would have them out anytime. I would highly recommend them to anyone. After they were done went over everything. Were not in a hurry at all. Like some places. These are people you can trust. Great price also. Highly recommend them. Thank you for doing such a excellent job.

The Technician arrived, explained the process, and went to work. Once he removed the outer case of the unit, I discovered that it was filthy. Jaime did a fantastic job removing all the dirt and debris. He checked the unit inside the house as well. He Even played with my little buddy Milo. Milo is my Chihuahua. The system works more efficiently now, and is clean. Highly recommended if you ever need HVAC services. The price was reasonable for the work completed as well.