Floortech Franklin

We recently had the pleasure of working with Floortech Franklin to rectify the flooring issues caused by another contractor, and we couldn't be happier with the results. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to ensuring our satisfaction. When we initially contacted Floortech Franklin, we were in a state of frustration due to the mess created by the previous contractor. However, the moment their skilled team arrived, more specifically Jeremy Swinford, he put our worries to rest with his knowledgeable approach, dedication, and care. Here's what we loved about our experience with Floortech Franklin: Expertise: The technicians clearly knew their craft. They accurately assessed the damage, explained the necessary repairs, and worked diligently to restore our floor to perfection. It was evident that they had years of experience in the flooring industry and knew how to ease our anxious minds. Efficiency: Not only did they complete the repairs within two days, but they also did so without compromising on quality. The attention to detail was remarkable, and they left no room for errors- including dusting all floors from the mess sanding makes. Communication: Throughout the project, they maintained open and transparent communication. They kept us informed about the progress, and any changes or additional requirements were discussed with us beforehand. Customer Satisfaction: Floortech Franklin's commitment to customer satisfaction is second to none. They made sure we were completely satisfied with the results and even provided tips on how to maintain our floor in the future and provided a 1 year guarantee. Competitive Pricing: Their pricing was fair and competitive, especially considering the level of quality and service they delivered, and especially considering they were fixing a mess someone else created. In summary, Floortech Franklin in Franklin, Indiana, is the go-to flooring service for anyone in need of expert assistance. They turned a stressful situation into a seamless experience. We can't recommend them enough, and we're extremely grateful for the exceptional job they did in fixing our flooring issues. We will definitely turn to them for any future flooring needs!! Thank you, Floortech Franklin, for your outstanding work and impeccable service!

Really happy to have worked with Floortech and I mean that: they worked with me and took the time to help me figure out what I actually wanted cause ultimately I had no idea besides I wanted carpet. They weren’t just trying to sell me a product. They got everything done within my timeframe, even with my wife and I changing our minds multiple times on what style and color we wanted. I love that they don’t even give the option for poor quality materials. Installation went super smooth and a lot quicker than I anticipated, with people and furniture in their way, even going outside of their job description to help. After a year, I have zero complaints or regrets on the carpet and I recommend them all the time to anyone doing some remodeling!

We had Floortech install LVP throughout our entire home. I HIGHLY recommend this company. Jeremy was awesome to work with. Very professional, transparent, and catered to our budget. Brian and Rich installed our flooring and I can not say enough great things about their work. They were very punctual and made sure not to cut any corners. They even corrected issues that other contractors left under the old flooring (plus fixed mistakes we made ourselves). I would recommend this company to anyone looking for quality work and great customer service. Thank you Floortech!

Very thankful for the work Jeremy Swinford and his team did to update our flooring at Franklin College. We have a sorority chapter room that went from carpet to a beautiful LVT. The team was professional and very responsive. When the team removed the carpet they found issues with the way the previous company had completed their work. Floortech corrected all the issues in order to be able to provide the best outcome for our new LVT flooring. The chapter members are so happy with their new space... it looks so good!

Highly recommend working with Jeremy at floortech Franklin ! This is the third job we have worked with Jeremy on through floortech and we are very happy! If something doesn’t work out they stand behind their product and will make it right for free! Our second project, the material failed and Jeremy made sure to replace the material and make it right! Top notch work! Jeremy is honest and fair, he understands budgets and works with them very well!