Mainstream Home Improvement

This is our second time using Mainstream. First time we used them for replacement windows and this time for replacing a 16 ft sliding door. Although we got information from other window contractors, we decided to return to Mainstream since we had such wonderful service in the past. Because of the size of the sliding door, Nick, our salesman and Steve, the job manager had to “think outside the box” to come up with a solution. We are very happy with their idea. Doors were ordered and about 6 weeks later they arrived. Scheduling to have the work done was easy and timely. Crew arrived promptly in the morning, well mannered and gracious. And by the end of the day we had beautiful patio doors installed. Crew cleaned up after themselves, moved the furniture back in place and took away all of the old (50 years) sliding doors. There were a couple of hiccups. One of the screens was too short so a new one is on order. One of the stationary doors was damaged and fortunately they had another one at the warehouse with which to replace it. However that one too had a huge flaw in it. New one has been ordered. The other sliding door has a bubble in the glass and that too has been reordered. They had to build a stud which was covered in wood and needed to be painted. The young man who came to paint, came with a foam brush, nothing to protect the floor and didn’t do a very good job. That too will need to be redone. There are some small additional items that will need to be addressed however overall, they are a wonderful company and we wouldn’t do business with any one else. I strongly recommend this company for your home improvement needs. Thank you. The Lee’s

2 years ago, MainStream did our roof. We were very impressed with the one on one contact with the sales/estimator, Steve. We then met with the job cordinator/ crew leader, Tim. He walked us through the process. Then the crew arrived.... On time if you can imagine that?! They did a fabulous job, and had the area so clean that you couldn't tell we had any work done!! This year when it came time to do the windows, we made contact and asked for a bid. Imagine my surprise when Steve, arrived! He was willing to work with us and get us scheduled at a time that worked for our schedules. (Which wasn't easy) And even gave me a few ideas, which I had not previously considered. Tim came out and we went through the process and discussed where we'd start, end and everything that would come in between. Then the crew showed up.... On time!!! Imagine that!. I can NOT praise these 4 enough! Not only were they respectfull of my home, but were also considerate of my dogs. They did a fabulous job with the clean up, including vacuuming around the floor areas where they had worked. I do highly recommend MainStream to anyone wanting a high quality job at a competitive and reasonable price. We will likely be calling them back in a couple of years for new siding and gutters. I can't imagine doing business with anyone else. Spencer, Marci, Steve, Tim and the rest of the crew... We can't thank you enough for the great care & service you've given us!!

We have been with Mainstream since June 8, 2009 when they replaced our windows. Since then they have installed vinyl siding, new gutters and a new roof. We were happy with each job. The latest job that we had them do this week was the replacement of a 40 yr old glass sliding door for our deck. Cedro and Tony did an outstanding job. Cedro, the lead carpenter, takes pride in his work. In this day of fly by night contractors, it's wonderful to find craftsmen that enjoy what they are doing and take pride in their work. On another note, these Google reviews for Mainstream included a one star rating from some gutless person that did not identify themselves. Please don't take any such rating into account. It was obviously one of the fly by nighters who is jealous of Mainstream's outstanding performance.

We are so pleased with our new windows. Once the windows arrived, it was only a few days before we were on the schedule for installation. The installation crew led by Thad were on time, clean, well mannered and very mindful of our hardwood floors and new carpet. They laid down tarps to keep everything clean. They cleaned up after themselves once the job was complete. In addition they worked quickly and conscientiously. Our experience with Mainstream from beginning with Steve to end with Thad and crew was 5 star. Thank you to you all.

Several yrs ago my parents roof and gutter were ruined in a tornado. Roof was covered, gutters were not. FF to 2020 and again the remaining gutters and soffit were destroyed. A month later, my dad suddenly passed away. FF to this year and she is ready to make improvements he sadly didn't get to while she coped with cancer treatments and becoming bedridden. Mainstream came out and eventually completed the job. Friendly staff and installers and owner there to assist our needs. Granted it took them a couple of months, but they were booked and busy. My mom couldn't have been happier with how it turned out. Now her goal is to get out of bed and enjoy outside without looking at fallen gutters and missing soffits.