
Overview
Serves McHenry, IL
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+18153451048
745 Ridgeview Dr, McHenry, IL 60050
Reviews
4.0
27 reviews
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1
Brian
Sep 13, 2022
•From Google
We hired Above Par for Windows, Siding, Facia, Soffit, Gutters, Kitchen counter, bathroom reno, and LVT flooring installation.
Signed contracts in early April 2021. One contract for work we were financing, the other for insurance work.
We were told they use their own employees. They do not. They were all subcontractors, and it was also the first time for them working with the siding subcontractor.
We were under the impression they would start as soon as the windows were manufactured. They did not. Instead of about 2 months, it took about 4 months to start the project. - They offered to move us up the schedule if we put down a larger down payment, even though we did give them thousands down.
We were told that once they started, things would flow one project into another and get done quickly. This didn't happen. There were weeks/months between projects. Started in August, last project was done just before Thanksgiving.
Windows installed poorly and missing parts.
Incorrect Window installed. Am I just to accept this error???
Damaged ALL my window jambs and trim, then wanted to charge more to fix it. The damage was a result of them not measuring windows correctly. I had to install new jambs and trim myself. They left my windows installed in bare framing (studs). I had HUGE gaps between the window and the framing that I had to trim over to cover their mistake and make safe for my kids.
Damaged my blinds and lost parts to them and many didn't fit since the window size changed. I had to replace ALL my blinds. Do you know how much it costs to replace 17 sets of blinds? I do..
Damaged my front awning, then wanted to charge more to fix it. Then left it torn apart. I had to put it back together myself.
Damaged my AC unit outside, several months later, it's still damaged and no resolution on getting it fixed or replaced.
Billed for services they didn't do, and threatened to put a lien on my house when I questioned the bill for things NOT complete and damage to my property.
Items were removed/changed from the original contract as things were delayed, but they still took the financing money for those items. Never settled on a final invoice BEFORE getting the financing money. They just took the money with the promise that they will eventually get things completed. (Over 6 months later, things are still not resolved or have no plans to resolve)
We were told to purchase the flooring in a hurry in July. It wasn't picked up at the store until October, then sat in my house for about a month before it was finally installed.
Final inspection for the permit was never completed. Permit is now expired.
We have MANY open issues that aren't resolved yet. Too many to list here.
Overall, I would not recommend this contractor due to the lack of communication on what's going on, the billing practices for taking money for things they didn't do and threatening to lien if you don't pay, and for misleading customers on timelines to get things done and saying they have their own employees, when they were all subcontractors.
They have yet to compensate me for fixing their damage to my property (Materials/labor).
They took financing money for things they didn't do and tried to justified it because we withheld insurance money for other things they also didn't do and damage to my AC unit.
My advice is to stay away.
Kathy Turner
Sep 13, 2017
•From Google
We contracted with Above Par for a new roof, gutters and siding on our garage. The roofers did a good job, however we had several issues with the siding. While most of the issues have since been remedied, there were more issues than acceptable. The quote included replacing rotted wood and included a fan fold insulation. The siding was placed over rotted wood and without the insulation. They had to remove the siding they had installed (luckily not much), and start over. There were nails all over including several strips of nails from the nail guns – this knowing that we have a dog! The gutters were installed shorter than the roof to the point that at each corner there was nothing catching the rain. There were a few other smaller issues as well. We did add some work along the way (additional aluminum covering wood), but the entire process started in May and did not complete until October. While Brian took over the job himself instead of the gentleman we started with and remedied most of the issues we had, we had asked that he return to go over what we felt was some sloppy work. As this was after we had paid the final bill – I guess he felt he did not need to come out and just mailed us the final paperwork. I rarely give unfavorable reviews, however after working with Brian quite successfully in the past with another company we looked forward to working with him again and had hoped to also contract with them to side our house. We will be looking elsewhere for that siding job.
I'd give 2 1/2 stars if it were an option instead of 3.
brock chambers
Sep 13, 2021
•From Google
Nothing but good things to say about this group! I had the unfortunate experience of having to wait on back ordered product for an unknown amount of time due to COVID. Above Par was on it the entire time. I was very pleased they regularly kept in touch with the supplier to provide me with constant updates. Communication is excellent. Their knowledge of the claims process and ability to handle it is sure to save you time and $money$! They waste no time. Start to finish my house to 2 days and they left no trace. Not to mention the faux stone veneer was a brand new product to the crew. Tim was there each day monitoring the install. Thanks to his attention to detail and combined expertise it turned out seamless. Truly impressive work. I highly recommend this group and can't wait to work with them in the future. Thanks again to everybody at Above Par for upholding your name!
Cory Peairs
Sep 13, 2016
•From Google
We used Above Par Construction to replace our home and garage roofs this past year. They were referred to us by a neighbor who also had them replace a roof so we thought, ok, "why not". Admittedly, my expectations were not high, but I was blown away! The customer service and attention to detail provided by the owner of the company, John, far exceeded what I thought I would get. Not only did he meet with our insurance agent and obtain all of the necessary approvals but he took the time to make sure that I got exactly what I wanted in our replacement roofs and he did this around the schedule of a working mom with four small children at home and that is no small feat. I would highly recommend this company to anyone looking for home repairs or roof replacements. It's always nice to support another local small business with integrity.
Caezette Smith
Sep 13, 2022
•From Google
update:
After getting over some minor email / communications issues, we were given a what we believe a fair proposal. Rob is very easy to work with and very helpful with suggestions. We have signed a contract and look forward to working with the Above Par Team.
We called for an estimate on our bathroom. Rob came out on a Saturday, took notes, pictures, gave us ideas etc... Told us it would see a quote the end of coming week. We had contact with him the following Saturday, he told us he was finishing up the quote and needed to go through management approval and should see something that coming week. Never received a quote and stopped responding to our emails. Very disappointed.
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