Highland Homes

Compared to other places, personal care, homes in Kentucky, this place is not as good as it should be, but it’s better than most of the others. Kentucky is not putting enough consideration and money into caring for the mentally ill people. More than 95% of the people that live there have mental problems that need help. The people working there are caring workers, but they don’t get paid enough and usually go get another job that pays better, but still not good wages. There just isn’t enough money put into this place to keep it looking decent. They also don’t have a psychiatrist. Regular doctors prescribe psychiatric medicine. We just need to get after our state, representatives, congressmen, etc. It is a sad situation, and only gets three stars from me, because of the compassionate workers there, otherwise it would get no stars. This is typical for the care and neglect of our mentally ill loved ones, to the shame of the USA. All other industrialized nations do 500%+ better. We need to shake up our politicians. People get killed because of such neglect. Most of our US mentally ill, are much worse than this, wandering around, homeless and sick until somebody kills them or they killed a lot of others. Then the news reports, “I wonder what their motive was? “. They know it’s not safe with the politicians to say, “This is another example of neglecting the care of people with mental wellness” Of all the industrialized nations in the world, USA has the worst care of people with mental illness‼️

To begin this review, I thoroughly enjoyed the home building process with Highland Homes when I stepped into my new home in December 2021. Since then the home itself hasn't really been tested with a hurricane. Fast forward to Wednesday, 9/28/22, and a nightmare occurs not just for me, but for multiple new homeowners in this community that haven't even settled in to their new home for an entire year yet. Hurricane Ian was a strong storm, no doubt about it, but one of the most common issues I'm seeing with the workmanship of these homes, based on facebook posts from the homeowners themselves, is the leaking of water from floor baseboards under all window settings. This includes bedrooms, dining rooms, etc. Let's just say that my master bedroom carpet is soaked because the either the window was not sealed, not waterproofed or some issue that should have been done right in the first place. The same applies to the vinyl flooring that will need to be ripped up, dried out, replaced, etc. Highland Homes The Lakes, I need an answer, we all need an answer. This needs to be dealt with immediately. It's an initially good experience that has turned sour quickly when my brand new home is already letting water in. Please contact me, I want to get this resolved. I will be reaching our to 2-10 Home Buyers Warranty and my Home Insurance company as well, but Highland Homes still needs to step up to the plate on this one for all new homeowners involved.

Nicole never fails to service clients at high level. She’s professional, genuine and extremely knowledgeable! Highland homes is always my top recommendation when on the topic of new construction and I was especially excited to see this community in plant city open up! I’d trust Nicole with any of my clients!

Highland Homes is a good quality builder with extremely competitive pricing and value compared to other builders in the area. Nicole is extremely knowledgeable, personable and wonderful to work with. I will continue to recommend her to anyone!

Makayla is our favorite! She’s professional & makes you feel like you are long time friends. I will always recommend Makayla 10/10.