Ries Design

We are very happy with all of our purchases from Knilan's. Most recently we purchased a couch from them when my wife decided the old one we had inherited needed to be put to rest instead of continuing to help us rest. Knilan's had an amazing variety to choose from and we were fortunate to find one on sale that matched our decor perfectly. The sales representative was both knowledgable and personable and arranged the paperwork with amazing speed. We were then pleased that our new couch could be delivered to our home in a mere two days even though we live roughly 85 miles out of town. The delivery men were very friendly and helpful and one of them even remembered us from previous deliveries. All in all, we believe that doing business with Knilan's is a pleasure and we recommend them highly.

Joan was VERY helpful. We described our space and how disappointed we were with the quality of all of the other furniture stores in the area. She lead us to the Temple sectional which my wife loved immediately. However that was the easy part. Joan then assisted us in selecting the depth, cushion firmness, cover type, pillow accents and skirting. We would never have been able to accomplish this as swiftly as we did without her. The material swatches that we took home were large enough to enable us to easily select our colors. The most astonishing thing about our Knilans' experience was how quickly our furniture was manufactured and delivered. We had heard the stories of other store's delays and disappointments. It was delivered ahead of our expectations and we couldn't be happier.

We purchased a Stressless leather chair from Knilans' and we love it. It is comfortable and adjustable. Caryl was helpful in the showroom to select the chair that would meet our needs and then she came to our house swatches to determine the best color to complement the room that it is in. When she left, we knew that the chair would be perfect in our home. Since the chair was constructed in Norway, Caryl and the staff at Knilans' kept us posted as to estimated delivery dates. The gentlemen that delivered the chair were also very professional, taking care to position the chair in the perfect spot and to show us how it operates. It's encouraging to know that the delivery guys are also part of the Knilans team and not contracted from another company. The entire experience was awesome.

We can't say enough about Knilans and all of their employees over a 30+ years relationship. We were recently in the store purchasing a piece of furniture and to make arrangements for a service call on a previously acquired furniture piece. Yes, Knilans offers in-house service on the products they sell. Before we left the store Knilan's service man, Shawn, called us to see when he could come over to our home to take a look. Shawn came the next day and graciously took care of our problem. Now that is service! We also want to mention the delivery crew. They are top notch, arriving as scheduled, not within a 2 to 4 hour window of time. A final thanks to Joan and the Schlicksup family for their superior customer care over the 30+ years.

Knilans=quality. If you're looking for short term, cheap furniture this isn't the place for you. When we moved into our new house, we had a blank slate and trying to find a functional layout let alone finding the actual pieces was overwhelming. We consulted with Lori, who helped us get a layout for our living room and 2 bedrooms and she made it so much easier to envision what we wanted. Now we know exactly what pieces we need that would look good in our space and what sizes to look for. We've gotten some pieces from Knilans, and some from elsewhere, but all the things we've gotten from Knilans are our favorite pieces, not to mention the highest quality. Give them a try, and you won't regret it. Support local businesses!