Encounters

Encounters fabricated and installed our kitchen, laundry and bathroom countertops. They were granite (kitchen and used the leftover in the laundry) and quartz (bathrooms). Their pricing was good, and we thought Ronnie did a good job of figuring out how to use the material in the most efficient and attractive way, and fabricating and installing the countertops, although we were at that time stewing over the color of the kitchen granite (not provided by Encounters). We had provided the granite to Ronnie after acquiring the material locally. The real test though came a year later when due to some settling, one of the seams in the countertops in the kitchen began to separate, leaving a small but perceptible sharp edge. We called Ronnie, who came out quickly, fixed the seam and redid the grout. He did this without charge and with a smile. We realized that the countertop color has grown on us in the year, and that we are really happy with our counters.

VERY PLEASED!!! Joe, Aulii and team were very attentive and accommodating. All phases of the project from our initial inquiry, material & design offerings and selection, job scheduling and completion, including plumbing work, went very well. Demolition of our old bath tile wall surround and removal of our old cast iron tub and termite wall repairs went smoothly and were done in short order. Extremely satisfied with installation of new bathtub and solid surface seamless wall surround we selected. Superb craftsmanship. Joe, Aulii and team are very courteous, polite, respectful, professional, and accommodating at a reasonable cost. Highly recommend for your bathroom renovation.

We hired Encounters to convert my parents tub bath with a seamless shower because they are getting older and I wanted something easier for them to maintain and get into. Encounters work and customer service is excellent. Aulii is very knowledgeable in the products and doesn't make you feel rushed when picking colors. She was very patient with the thousand questions we had. Joe and his fabricating/installation team are excellent at what they do. The shower came out beautiful. And after a few months, cleaning has never been more simple with the seamless option. Professional and friendly, I'd recommend them to all my family and friends and even strangers.

Aulii and Joe are a pleasure to work with. Their customer service and work ethic is second to none. They have done a few jobs over the years installing corian show pans and walls for us. Joe is very creative and can multi task. They just completed our master bath in village park. We are so pleased with this business that we scheduled for them to do the work on a house our son and wife purchased. We will continue to use their service whenever we need to. They are a ten star business.

Encounters was a life saver for our renovation! We did not plan enough lead time for our Corian shower surround and counter top. Called Aulii and she was able to squeeze us in and complete the install with out delaying our project. James was equally as great! Coming out on Friday for measurements and installing everything within a few days. The cake topper was they were very reasonable in comparison to other quotes. I will definitely use them on my next project!