RIG Roofing

I got 3 estimate from companies. Why I choose RIG is because RJ took the time to explain everything I thought I wanted. Being from the north, Florida climate is different. I have had roofs done north but not in Florida. The funny part is explaining ice and snow barrier. I was very impressed at how much patience he had with me. We discussed what type of roof I might like. No pressure at all I choose a metal roof. Rj sent me their license and insurance paperwork. The posted the permit. Nicole was my job coordinator, she let me know when the products were being delivered, what I needed to get ready for the work to done. Such as making sure the driveway was clear for material delivery, and for the day they brought in the trailer for the old singles. I think it was the owner so who came to make sure the material was correct and everything was ready. The day of replacing the roof was here. 6 people showed up, the supervisor introduced himself it was Adrian V, and then the crew leader Isai. The rest of the crew did not seem like they spoke English. Through the day I asked how the project was going, when the very polite crew knew I was there they get the leader for me. These men worked so efficiently and professionally. I was impressed with the entire crew work ethic. I had water outside for them and kept handing them it when I saw them. They all thank me. After the job was done, I never say one piece of any trash, you would never know I had my roof done. Daniel came a few days later to check that the work was done to RIG specifications. He also said he would come every six months to clean my gutters. I am recommending RIG roofing because they were easy to deal with, workers worked,and they checked to see if I was satisfied. Great company. And for some, I choose to do this review and no one suggested to me to post and I received no compensation. I say this because today you cannot know who post what for their own benifit.

R. G, I. Roofing re-roofed my house this last week and I can say I am very happy and love my new roof. Everyone that was involved in the process was professional, knowledgeable and caring from start to finish. Francisco, my sales rep was awesome and e worked to give me the best possible price, with quality materials. I needed some stucco work done on my chimney (not to any fault of theirs, it needed some repair before they ever got started on the roof), and Francisco helped me get set up with someone that could do the repair for me. He reached out to the stucco guy and even sent the him pictures of what needed to be done. All I had to do was call after the roof was done and set an appointment up with the stucco man. Zac the field operative was awesome as well. He made sure to keep me informed of the progress as it went along. He quickly retrieved materials when needed. The day after the installation was completed he came by to inspect the job and to see if there were any problems that needed to be addressed (there were none) and to be sure everything was cleaned up to my satisfaction. He offered to move anything that may was moved for the job. He helped me get my truck started because the battery was dead (something he did not have to do). That is real customer service, above and beyond. As for the crew, these guys were very efficient. I have a 2 story house and the day they came it was very windy and we also got some a pretty hard rain. Those guys worked right through the wind and the rain to get my roof covered. Due to the high wind debris blew into my neighbor's yards and they cleaned up not only my yard but my neighbor's as well before leaving. Our city inspector came to sign off on on the job and was impressed with the quality of the shingles and the workmanship. This is a long post but I want to give everyone their due because these folks are great. I would recommend this company to anyone needing a new roof.

I just received my final invoice for the roof I had installed by RIG Roofing. I am very pleased with the entire process. Reshard came over and spent much time on roof checking and measuring. He drew up 3 estimates, based on shingles or two types of metal roofs. He spent much time with us going over our options. He offered ways to finance. We chose the one year same as cash. He completed the financial portion while at our home. Work was later scheduled to start in two weeks. A few days before work date they delivered the shingles. The day before work date they dropped off trash trailer. Day of roof replacement they were working at 7am. Five men were on my roof. These men came prepared , even with lunch and a microwave. They did much work, including using sealers on plywood. At 330pm they were installing the ridge vent and cleaning up. They went around with a magnet to finf stray staples and nails. Crew covered my wife's pineapple plants to protect them, RIG office lady idea when she looked at photos. RIG Roofing kept every promise they made, and exceeded my expectations of the job. They called to be sure I was happy, and sent condolences for passing of my father during this time. Using RIG Roofing was the best choice I could have made. Not only did I get a quality roof in a timely matter, the process was easy, they kept all promises, and I made a friend of Rashand. Thank you RIG.

RIG Roofing exceeded my expectations, and Nathan, their sales agent, was instrumental in making the entire process smooth and stress-free. From the initial consultation to the completion of the project, Nathan demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. Nathan took the time to thoroughly assess my roofing needs and provided transparent explanations of the options available to me. His communication was exceptional he kept me informed at every step of the process, ensuring that I felt confident and informed throughout. The quality of workmanship delivered by RIG Roofing was exceptional. The team was efficient, meticulous, and respectful of my property. The end result surpassed my expectations, and I couldn't be happier with the outcome. Overall, I highly recommend RIG Roofing for their outstanding service, and Nathan, in particular, for his dedication and expertise. If you're looking for a roofing company that prioritizes customer satisfaction and delivers exceptional results, look no further than RIG Roofing.

This company is awful. We got a quote for a metal roof with insulation and decided to go with it. We signed the papers and thought everything was good to go. Then I got a phone call from Adrian saying there's verbiage for insulation but no funding for it and if we wanted it we would have to pay an additional 4k. I told him we were on vacation and I'd get back with him the following week. The next day I got an email from Adam, the salesman that caused all this. He apologized and said he would forfeit his commission and we could get 1" insulation instead of 2" and not have to pay any extra money. I told him we're leaning towards canceling. He responded by asking if it was buyers remorse. I told him we were leaning towards canceling because they claim to be a Christian company but they seem awfully shady. He responded to that by telling me christians make mistakes and we need to forgive each other. Idk what I needed his forgiveness for because I didn't do anything to him. I didn't want to deal with him anymore so I called Adrian. When Adrian called me back he said he read the emails between Adam and I and apologized. He asked what we wanted to do at this point and I told him just cancel everything. This man asked me if my husband was on the same page. Idk what he was hoping to get from that, if he thought my husband would tell him something different or what. Maybe he's just the type of man who thinks women can't make decisions and they need the approval of a man. My husband was on that page before I was. I was hoping to resolve the issue. I handed my husband the phone so he could tell Adrian himself. So everything was cancelled and they paid back most of the money that was taken from our loan. I had to call Adrian several more times to get the last 1k taken care of. I would never recommend this company or use them