Wideman Air Services

Could have given zero if possible. Highly unprofessional. I called them for an eval on the HVAC. Turned out Evap cols needs replacement. Wideman ordered it and forgot about it. We were without AC for about 2 weeks already. When I called, only then wideman told us that yes, the coil has arrived. Replacement was scheduled for a day, between 8am to 12 pm window. Did not hear anything from these guys till 11:30. It is only when I called again that I was told about some issue and that the tech is running late. My wife talked with these guys and said jokingly that since you are arriving late, please make sure that the job is completed today itself since we are without AC for quite sometime. Hearing this, the wideman people got offended, cancelled the service completely. Offended !!!, After waiting for almost 5 hours, I now hear that we are cancelling the service and not coming to your house since you are "hard to deal with" people. The audacity of it did not stop here. I hired another tech and requested him to contact wideman for the evap coil transfer because ordered fresh, would have taken time to arrive. Out of shear animosity, wideman refused to transfer even the coil for which, I was going to pay myself. So I spent about $80 or 100 on evaluation by these guys, waited for almost a weeks or more, waited for about 5 or more hours on the day scheduled (missing my office), and in the end these guys refused to provide the service. HIGHLY UNPROFESSIONAL. My guess is that they found another, better paying job and that is why they were 5 hours late. Similarly, they found another better paying job and that's why they cancelled our service. Not only this, my wife requested them couple of times on texts (since they stopped picking up phone) that please transfer the coil atleast, no response. I strongly recommend NOT using their services. Not only the tech, the owner, the receptionist, all stopped taking any calls. I inquired around, turned out these are some "not to be trusted" AC repair people. I don't know how and why google has rated them so high. I know, a single bad reviews is not going to do anything, and reviews anyways don't do any harm, but still wanted to put it out so that more customers, like us, can be careful.

There was big snake wrapped around the blade of the AC unit outside, I called several places, I was freaking out, the snake was dead, however it was hitting the coils and I saw pieces of the snake fighting around and I was worry about the damage this snake can cause to our system so I turned the AC off. The lady who answered my call was so nice! she told me not to worry she call the technician and within 30 minutes he was here! The technician did an excellent job! he check the system after he removed the dead sneak, everything was ok!! I read snakes can cause damage so Im glad it was taken care of so quickly! I will definitely called them again for any AC emergency!!!

Once again Wideman Air Services goes above and beyond. I cannot express how impressed my wife and I are working with Zach and his team. They provided service where others failed us and actually causing our compressor to fail prematurely. They just replaced our entire system. Zach was great during the entire process, from providing and discussing pros/cons of each option available to us. His install team were the most respectful hard working guys I've seen in a long time. They even provide a great financing program which surprised me. Their service, communication, and honesty are unparalleled. I put my name behind Wideman. Look no further!

Went with Wideman Air Services after seeing all the great things said about them on Facebook and Google. Zack came out shortly after I called and went over all options for a new a/c unit and all new duct work. Didn’t try and upsell me things I didn’t need like most companies do, was very informative on all aspects and was spot on with his estimate for all of it. The young group of guys that came out to remove the unit and duct work and do the install were all class act guys! Very respectful, professional, and got the job done right! If I or anybody I know needs any sort of a/c work done I’m referring them to Wideman Air Services! Great experience!

Absolutely amazing! For YEARS I’ve dealt with ac technicians who have tried to scare me into buying a brand new unit every time they come out on a call, no matter which of my properties they visitEd or the make and age of the unit that required servicing—even BRAND NEW ONES. It has been HORRIBLE!!!!! Today, everything changed because Widerman Air Services is NOTHING like the other companies. The technician was EARLY, efficient, pleasant, and didn’t try to rip me off. This company has earned my business and I’ll be utilizing them to service all of my rentals and my home.