LD Buildings

The initial process seemed to go well, so we returned about a month later to sign a contract. The original estimate was for 8-10 weeks. The actual project took over 16 weeks to complete. Communication was minimal unless they needed to collect payment. I was asked to be available so they could do a site inspection before work began. There was no site inspection, and no one called me to advised me of that. I was asked to provide a property survey. I mailed it twice, but for some reason, they did not get either one. I hand-delivered the survey twice, but not sure what issues they had that required me to deliver it a second time. The concrete foreman did show up as scheduled to map out the concrete forms. He asked where I wanted them to put the grass, but they dumped it where they wanted to, and it took me a day and a half to move it. There was an incident where there was some property damage. I addressed this with the office, and they advised there was going to be damage, and there was nothing I could do about it. At that point, I requested to stop parking their equipment on the grass overnight. One piece of equipment sat on the grass for several days. Then I receive a call from the general manager. All he could say was he was a reasonable man, but then followed that with you signed the contract that says you can not do anything about the damage. From a customers point of view, this is not the stance you should be taking. If your office told me you were going to do a site inspection, and you failed to show up or call, pro tip, you should have come out to the site, even if you are not going to fix the damage. You approached it unprofessionally. I eventually wrote a letter to the owner, and he only responded in a note. I would have expected a call, or come out to the site and talk to me face to face, but he chose not to. In his note, his words were more professional. He did mention that we take care of not damaging the customer's property, but we can not always prevent it. To the owner, send your managers to training so they may learn how to deal with customers. The building crew, I believe they are sub-contracted workers and do not directly work for LD. They worked hard and efficient. They called to advise when they would start and were there before the sun came up. There was an issue on their drawings apparently, LD drew the doors in the wrong place on the plans and this required me to return to the job site to show the crew where the doors should go. If I could give zero stars for LD I would, but I would give 5 stars for the builders. UPDATE: I guess I got LD's attention, they sent a direct email to me in response to this review and here it is direct from the owner. Why didn't they just reply to the review? I sense a tone in their response. "Your review on line is totally uncalled for and lacks truth, you point out all of the negative but fail to explain how your inability to furnish a correct size survey for us to work with is the reason for your additional trips to our office as well as following procedures in making change orders. We did not damage you’re property, that portion of asphalt belongs to the city, we did not park equipment in you’re yard for several days..equipment was brought in on Monday afternoon and removed Tuesday afternoon. The location where you wanted the grass debris was on the other side of the yard inaccessible due to fences and septic system. If you would have preferred a phone or face to face conversation you should NOT have written a letter, my email response was that because it was assumed a letter was your preferred way of communication. PRO TIP: You sir are not a professional or we would not be having this conversation, you’re expectations are much greater than you’re ability to understand the construction process. Finally, IF you’re review was remotely accurate, I would not have been in business for over 15 years with over 20,000 SATISFIED CUSTOMERS."

I'm giving three stars because the building and slab itself has turned out good so far. It was put up right before hurricane Nicole and withstood wind and rain, with no leaks. My complaint is simply this, offer all of the options, confirm what the customer is paying for, and be available for questions, comments and concerns after the sale. Since I do this for a living, and I spot discrepancies in contractual paperwork, it is my only regret that I was not physically present when the paperwork was signed and a check handed over. My fiance went himself and signed a contract for the building. We were on a list, since these are in high demand. Slab was laid out and poured with no issues. Building workers showed up with not enough insulation for the whole building, just the roof. This was quickly corrected and insulation was brought out to do the job. Building was put up in a couple days. Once my fiance started inspecting how it was put together, we quickly realized the doors are cheap and are spring doors with a pull down chain and locks on the outside. Tell how this makes sense?! This is not what we wanted. My father in law got his building done by LD a while back and got the chain roll up doors with the locks on the inside. He said he made no special request for these, this is what they brought and installed so we were under the assumption that these were the doors that were going to be installed on our building as the description on the quote just said "10X10 doors" with no specifics as to chain or springs. We reached out to Ben to find some sort of solution to the issue, we were even willing to pay the difference in cost for the chain doors if they would just come out and swap them. Ben has told us there is nothing they will do. We will have to eat the cost of $1200 A PIECE for these spring roll up doors and pay an extra $2000 a piece for the chain roll up doors even though we have paid over $29k for this building. I really do try to shop local and I heard good things about this place but I will do my best to make sure nobody else gets screwed by LD buildings again. This type of run around is bad business. The "good ole boy" network will get you everytime. PAY ATTENTION TO PAPERWORK, RANDOM "SURCHARGES" , AND ASK QUESTIONS!!

I found this company via a solid referral from from a friend. Had been considering a shed from Home Depot or Lowe's and my friend told me those were a rip off compared to this company's product and service. I have found him to be correct. I found a building that suited me, that was very feature rich compared to what I'd seen other places. Metal roofing and siding, rolling doors, electrical and lighting outlets, more space, seemingly great quality all for the same price and with none of those features from competition. Mrs Sandy was a pleasure to work with through the sale and was able to offer plenty of advice and answered a pile of my questions in person and on the phone. Delivery day, Mr. J.R. put all my installation worries to rest making the placement and leveling of the building look easy. He and his crew had some serious state of the art equipment. I wouldn't have any concerns with them getting a building settled in wherever you need it. I was thoroughly impressed to see how solid this building was during install. Even tilted on 2 opposite corners it did not twist or torque. As a roofer and framer, I could see this structure holding up well to foul conditions. This place is the truth. Everyone I dealt with here was friendly, helpful, and professional. They made the entire thing a breeze and worked in a very timely manner. I couldn't recommend this business, their product, and service enough. Couldn't be happier with my new building from these folks.

I'll try to make this short, but I want to explain my 3 star review. The saying of getting service "before, during and after the sale" doesn't apply here. We ordered a 30x30 shop to be built. They were a little higher priced than the rest but my family aways tries to shop local so we did. Ben got all the permits applied for and did really well. They sub contracted my slab out as expected and that company did good as well. A few months later building was erected. 2 days later it rains and leaks in multiple spots. I call Ben with no answer. I email Ben to the exact same email we had used back and fourth for 3 months, still no response. A few days later more calls and more emails, no answer. I got ahold of the manufacturer and they eventually sent someone out and repaired the leaks. During the buying process the reason I wanted to shop local is to have one person I can go through for anything. He told me that any problems ever he will atleast forward emails or messages and will help me to the end, this was not true. I eventually went to talk to Ben a few week later face to face and he lied to my face. He WAS receiving emails and phone calls but elected not to return them or help me at all. He says he told me he doesnt deal with warranty which is 100% a lie. He specifically said during the sale he will take care of warranty, like a shady salesman if you ask me. That was the whole point of us shopping here. It kills me not to leave a 5 star review, but when a grown man lies to my face I draw the line. If you want to give LD Buildings your money I won't tell you not to. I had a great experience DURING the sale. Just remember once they get your final payment, goodluck getting any help!

I had been contemplating on buying a shed for quite a while now. I had searched and searched and read numerous reviews and the one thing I found was that no other company had better reviews than LD Buildings. I was passing by one day and decided to stop and look at their buildings. I was highly impressed. Great quality buildings made from good quality materials. I came home that day and did the pre-approval check for their rent to own program and just as all their signs and ads say it does not ding your credit score. So the following day I walked in and started talking with Mrs. Sandi and she was very professional and very pleasant to work with. Everything worked out we were able to find a shed that fit my needs and was well within my budget to include insurance. The delivery day came and once I got the phone that they were on their way the delivery team was very prompt and on time. The three gentlemen that unloaded my building put it exactly where I wanted and not to mention watching their trailer set up in action was cool as well. But all three men were professional and even cool to chit chat with. If you are in the market for a portable building or even a permanent one I highly recommend this company!!!! 10 out 10 highly recommend!!!