Baker Builders

First, let me preface this by saying that my wife and I are perfectionists and have very high standards. We fired off our plans to a few contractors and Bakers’ quote was the most detailed and well laid out. We selected Bakers for quite a few reasons. First, David (sales and design) went above and beyond to make us feel comfortable without pressuring us into anything. Additionally, he put in an extraordinary amount of effort into our design and gave us an alternative layout that would fit our needs ever better. He really showed us that he cared about our needs, incorporated our feedback into the design, and built us the perfect space to suite our needs. Finally, their bid was very competitive since they could build using metal studs with tradesmen skilled in metal framing. All of their tradesmen are very hard working, polite, professional, and skilled workers. The framers, carpenters, and trim/finishers are very friendly, extremely skilled, and efficient. Their HVAC specialist is very friendly and knowledgeable, and solved an HAVC issue that could have been a very large problem with our layout, and did it in a very calm and pleasant manner. The electricians are very tidy, friendly, and efficient as well. We had extra requirements for outlet placement, dimmable lights, and three 20A breakers for the jacuzzi tub which made for a more involved design and they did a great job providing us exactly what we wanted. The plumber did a great job digging up concrete and running all the lines for the bathroom and wet bar, and was happy to redo the bathtub drain & overflow to make sure everything was done to our satisfaction. The shower/bathtub was done with full surround tiling with 2 niches and pebble flooring. The tile guys did an amazing job with the large scope of this design and (again with us being perfectionists) they were happy to clean up some areas where the silicon caulking needed attention. The shower door installer did an amazing job and is by far the most polite and friendly individual I’ve had the pleasure to work with. Their carpet installer was also very friendly and did a fantastic job on the carpet. The only major snafu that happened during the project was the carpet being on backorder without us or the contractor knowing until the scheduled day-of-install that set us back a few weeks. Their carpet supplier righted the issue by providing us another very high-end carpet at a discount. Their painter did an amazing job and made sure we were satisfied with everything. He went above and beyond to make sure everything looked perfect. Of course, none of this project would have come together without the hard work of our site super, Travis, and project manager, Jay. Travis and Jay are both very detail oriented and treated our build as if it were their own basement build. They walked the basement frequently to get things done to the highest standard. Travis did a fantastic job keeping the process moving along and keeping the schedule busy. He frequently checked in with us to make sure everything was going to plan (and quality/satisfaction) and when things deviated, he quickly intervened to get us back on track. We were actually a week ahead of schedule up until the carpeting issue. Travis always put us at ease and made sure we were getting exactly what we wanted. It truly was a pleasure to work with him. He went above and beyond to make sure we were happy customers. Jay’s attention to detail and standards for quality set a very high bar and made us feel very well taken care of. He asked for the trades to come in and clean up things that weren’t to his satisfaction. Jay is also a very laid-back personality, which helped to keep our anxiety levels low (as low as possible for finishing a basement, that is) during the whole process. I am so thankful that we went with Baker Builders. They made the whole process enjoyable, finished the build to the highest of quality levels, and did it all within our budget at a competitive price.

I worked with Baker Builders on finishing my basement (around 900 sqft, with a full bathroom and a wet bar area). I started the project in late 2019, just before the pandemic. They took the measurements and proposed the layout. Due to the pandemic the project was put on hold. I was very pleasantly surprised that when I resumed the project in early 2021 we didn't have to start from the scratch - we could jump directly to the execution. The basement has been finished according to the plan, and I could not be happier with the outcome. Every detail has been taken care of, and I have no doubts as to the quality of the work performed. Each crew working on the project was extremely accommodating about any smaller and bigger requests that I had during the execution. Travis, who was the project manager, deserves a separate mention. Thanks to him the project went so smoothly. I really appreciated the initial schedule provided by him, and that we actually followed it to a large extent. There was no unreasonable delays, and generally things happened when they were supposed to. I was really afraid the project would drag for much longer, based on previous experiences with other companies, but Travis just made it happen! He was on top of things all the time. He accommodated each of my requests, his responsiveness was truly amazing, and I really have never worked with anyone like this on any other project. In general, Baker Builders did an outstanding job with this basement project. Every aspect of it - the price, timeliness, responsiveness, no hidden cost, no unexpected delays, even accommodating COVID precautions - made this is a very pleasant and smooth experience. This is a very solid 5 stars, and with no hesitation I would recommend Baker Builders to any of my friends (which I already did), or use them for any project in the future.

All around, we had a decent experience with Baker Builders, but not without issues. Our basement was finished on time, handled professionally and the quality of work is good. Issues were addressed in a timely manner (those that can be addressed) and our superintended Travis was able to keep the project on track after taking over from the previous employee. Few issues that I would like to mention: 1. Concrete contractors, nor Baker Builder super at that time, covered our belongings in the basement on day 1 of the project. I even asked the contractors if the work they are about to perform will be dusty, they said no. An hour or so later we had concrete dust in the entire house. I was scrambling to shut off vents and to cover our items in the basement. We have yet to clean everything. Baker Builders did not offer to clean our basement for free of charge in the end of the project. 2. Framing contractors. After the drywall and painting we found that some walls are not straight. Some issues were due to pre-existing conditions, which nobody mentioned to us while the frames were put up, and some are likely due to mismeasurementsquality of work. Too late to fix it now, so we have few walls that are not straight. 3. Tile contractor. Poor quality of work all around. Had to point out several issues with the tile after being told that the work is done. In the end of the day, it felt like the contractor just wanted to be in and out and get the job done in one day. Our bathroom tile does not look great, but at least it’s presentable after numerous attempts to fix it. 4. Quality control can be better. Yes, we’re as owners try to pay attention to many things as well, but in many areas I wish some issues were first noticed by Baker Builders. On a positive note, other contractors not mentioned here, were great. Baker Builder employees, starting from sales/project management/billing, were professional and responsive.

We absolutely loved our experience working with Baker Builders! We hired them to finish our basement, and couldn’t be happier. Dustin Baker worked with us closely to make sure we got what we were aiming for. He stayed within our budget, and made our deadline with a week to spare. He was always available, and never left us hanging. His lead team members, Noel and Nick, were always right there for us too. The rest of the team was also friendly and professional, and always pleasant to be around. Besides the high quality of work, we were also extremely impressed with the way Dustin cared for his employees. Our project ran over both Thanksgiving and Christmas, and we were happy to hear that they were given that time off to spend with their families. How many construction companies do that? We also noticed that Dustin’s wife even sent Christmas treats to them. It’s clearly a family-oriented business, which we love to support. One last thing: Recently we discovered a problem that had happened during construction, but didn’t show up until later. As soon as we contacted Dustin, he was right on it for us, helping us figure out the issue, solve the problem quickly, and didn’t charge us a dime. He is a man of integrity and is trustworthy. We can’t say enough good things about Baker Builders, and HIGHLY recommend them!

From the very first email inquiring about an estimate, to the last walk through when the project was completed (a few months later), we were beyond happy and amazed. Everyone we worked with was responsive, timely and professional. From Nick - who handled our original estimate, to our superintendent Ryan - who truly became a friend of our family's, to Jay and Cynthia, along with all the others we worked with. There was never an issue to speak of. Even the contractors in our home were absolutely fantastic. Never did we have any surprises, all of our wishes were met and our budget remained as quoted (even with a few changes we needed to make). After all was done, and Baker Builders was paid, we needed a few things adjusted, to which Jay and the team scheduled. Ryan ensured they were completed, and we were grateful. If you're needing professional, detail quality work, for the best price in Northern Colorado, then Baker Builders should be called. Our family will, and have, recommended Baker Builders to anyone we know needing construction services. We will continue to do so!