Regan Construction

We hired Scott for a bathroom remodel we did the demo and we wanted to have a contractor do the plumbing, tile work, and vanity installation. The beginning stages of the project were great; Scott met us at a tile showroom and we picked out what we wanted for our bathroom. He gave us good feedback and input, recommendations, and kept good notes of what we wanted. Once the project was handed over to his project manager, however, that's when things went south, FAST. The project manager lied to us multiple times about ordering materials, project timeline, and details of the installation. He also seemed not to communicate with the people who were actually doing the work in the bathroom because they did things that were not in the scope of the project, and he absolutely didn't communicate with us about how the project was going or if there were any obstacles. We would come home each day and find work done that was not what we asked for, and that was of mediocre quality at best. We had to make corrections Every. Single. Day. Just to ensure that the bathroom actually looked decent. Literally every step of the project had issues: we had a couple sheets of drywall added to the corner next to the vanity so the vanity would fit snug, and the drywall that was added wasn't flush with the rest of the wall at the corner, so now we have a concave wall; the tile for the bathroom floor has inconsistent spacing all over; the shower had a custom base built and the curb had to be rebuilt 3 times because they kept building it wrong (wrong location, then wrong width, twice) and then they just went along with the wrong width and expected us to pay to buy a new curb/threshold to fit the base that was built incorrectly! The shower wall had to be torn out and redone because it was quite literally diagonal and the glass door wouldn't fit. I don't know how that happens with a company's "best tile guy" on the job, but dry-cutting tile in the bathroom with the door open so the whole house gets dusty and then laying the jagged tiles so that the wall is thicker at the bottom than the top is not what I would call acceptable work. It's not like we were looking for perfection. We just wanted a nice-looking bathroom and from our conversations with Scott at the beginning of the project, it sounded like he would be able to provide that for us. Unfortunately, it took a LOT of intervention and time for us to get there (the project took 3x the quoted timeline to complete). Scott took over the project after it became apparent that his project manager was not managing the project effectively, and to his credit, he came by every day to make sure that the end result of each day was acceptable and if it wasn't, to make a plan to fix it. But every day when he would come over, he would complain about how he was losing money on our job and how he was spending so much time on our job. He was trying to make us feel guilty for holding him accountable. We wouldn't accept poor-quality work, and he didn't like that. He wouldn't have lost money on our job or spent so much time on our job if the work was good in the first place. We gave him the benefit of the doubt along the way and thought that maybe it was just a series of communication issues, but towards the end of the project, he literally told us "you wanted an affordable job, you can't expect high quality for everything." It is clear that Scott does not have high standards for his crew, and he will think you're unreasonable if you do have high standards. At the end of the job, he did give us a reasonable discount, but only because we asked for it due to the incessant issues and cleaning services we ended up hiring to clean up after his crew. Bottom line is, Scott is incredibly unprofessional if you have any disagreements with him. He does not expect his employees to produce good-quality work, he hires project managers that I wouldn't trust to manage a game of Go Fish, and he will try to gaslight and guilt-trip you into accepting mediocre results.

Scott, Jimmy and the entire team at 215mercury are fantastic. We have had very frustrating experiences with contractors in the past. His company is unlike any other company we have used. Scott came to our place and made recommendations based on our master bedroom/bathroom remodel ideas. The end result of the work his team did for us is fantastic. He came to our place multiple times to take measurements and made sure we had a good plan in place before signing contracts. He was available whenever we had questions and things were always explained and taken care of in the most professional manner. He actually met my wife and I at the local tile/flooring store to help us pick out materials that would be appropriate for the project which was a huge relief as neither of us no much about construction. The work was done on time, when he said it would be done, every step of the way. A similar local company we contacted, took several weeks just to call back and several more weeks to give us a quote, which when we go it seemed wildly overpriced. Scott showed up the next day after we called him and we had a plan in place with a totally reasonable price point and the quality of work is outstanding. Additionally, his workers were very considerate of our families home, with a toddler running around and my wife being very pregnant. They never left a mess and were very flexible with scheduling. I have recommended 215mercury to our neighbors. We will be calling scot and his team in the future for several other projects! pictures soon to follow

This is a super delayed review but wanted to make sure I posted it to give Scott and his team their kudos! Scott and Jimmy helped us renovate 2 full bathrooms in our house. One of the reasons we initially chose them was sue to their great reviews and were extremely willing to work with our house in the timeline we wanted the work done. The projects were completed quickly and priced fairly. We were extremely pleased with how everything came out! Not only were they, and all the people that work with them quick and efficient, but they were also kind, professional, and clean. We had both bathrooms completely gutted and rebuilt with materials we chose. Scott and Jimmy were always a text or call away during the whole process for any questions we had (which we had plenty)! Anytime we had questions or wanted to ask about work that was done, they were quick to respond and help us out. We never had any worries about when someone would be coming to work in our house since we were always communicated about it. Each part of the process was worked on as a team, even with helping to buy the materials, tiles, and more. While there were some hiccups, everything was resolved once it was spotted and we are happy with the jobs completed! Our 2 bathrooms, and the additional work completed in the master bedroom continues to receive compliments from guests. We also feel comforted in the fact that if we have any future questions or problems about the work completed, we can always reach out. Thank you again to Scott, Jimmy, and the 215Mercury team!

Mr. Scott Lee was by far the best Contractor that I worked with! We renovated two bathrooms at the same time, and I cannot tell you how smooth everything went! Mr. Scott worked within our budget and not only that, he was giving suggestions how to save money throughout the project. Nowadays, that is not heard off!!! Mr. Scott took from his private time on Sunday to drive over an hour from his home and come to the supply store to make sure that we are picking the proper tiles for the project. I have never heard a contractor taking out of his time on Sunday to help clients at the supply store!!! Mr. Scott was at our house every couple of days checking progress of the work. Mr. Jimmy Lee was at our house almost every day, explaining stuff to, me telling me what’s the next step in the process.Every day I was asked if I had any questions and if I was happy with the work that was already done! After the work was done, they even brought in a cleaning lady to clean everything behind them! I am beyond happy how my bathrooms turned out!!! I love love, love them! I will be using Mr. Scott Lee again!!!!! I highly recommend 215 Mercury with no doubt that you will be happy as I am !!! If I could I would give 10 stars! Thank you Mr Scott Lee! Very happy client Jelena Vuckovic I’m submitting one photo where we’re still waiting for the shower door to be installed once everything’s is finished I will submit photos of both bathrooms.

Scott and team at 215Mercury did a phenomenal job on my two bathroom remodels and I am beyond pleased with the results! If you're looking for top quality work at a reasonable price, hire 215Mercury! I found them through my neighbors who also went through a bathroom remodel and loved their results. When I called to get pricing and talk about the job, Scott- the owner arrived and he is super friendly, accommodating, and incredibly knowledgeable about what was causing the leaks in my shower and how to fix them. Living in an older home build in the 19050's there were a lot of issues with the plumbing. I think any other contractor would have run out of there and not come back, but not 215Mercury. They fixed all the issues and my showers and plumbing are perfect. The workers were prompt, polite and professional. All masters at their craft. They were also very courteous and they were respectful of my home taking the time to do the job right and being tidy and cleaning up after themselves. The tile work and installation is gorgeous and I am now the owner of two bathrooms that look like they were on HGTV! And on top of that, both bathrooms full gut and remodel were finished in a month's time and on budget! Incredible! Can't say enough of 215Mercury as I am so thrilled with their work! Hire them!!!