
Overview
Serves Monroe, LA
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+13184889343
400 Horseshoe Lake Rd, Monroe, LA 71203
Reviews
4.0
57 reviews
5
4
3
2
1
Tyler Tuskey
Sep 15, 2024
•From Google
I recently had Level Tech handle a foundation repair project at my home, which included stabilizing and leveling my driveway, porch, and sidewalk, as well as sealing cracks. Here’s a summary of my experience:
**Project Details:**
The project involved removing a significant hump from my driveway, leveling and stabilizing my porch, and sealing cracks in both the porch and driveway. Additionally, the sidewalk was to be leveled and stabilized. The quote specified using PolyLevel foam for stabilization and Nexus Pro sealant for crack sealing.
**Communication:**
Communication with Level Tech was a challenge. There were periods of several months with no updates after my deposit was paid. Initially, I worked with a salesman named Johnny, but he became unresponsive, and communication then shifted to other team members. On the original scheduled workday, the team canceled just three hours into the day, which caused me to miss a day of work for nothing. The team was very communicative when they were on site, which was nice given the earlier challenges.
**What Was Advertised vs. What Was Received:**
The initial quote promised comprehensive leveling and stabilization for my driveway, porch, and sidewalk, with specific methods and materials outlined. However, when the crew arrived, they informed me that they could not completely level the driveway—only smoothing it out to make the hump less noticeable. They did level the porch, but did not address the sidewalk as the quote had indicated, stating it didn't need leveling. Only about half of the driveway received the PolyLevel treatment. On the plus side, the cracks were sealed as promised. While the driveway does look better, it does not meet the full scope of what was quoted.
**Cost:**
The final cost matched the original quote. However, given that only a portion of the driveway was treated and not all work was performed as specified, I feel that I was overquoted. The final cost did not reflect the reduced scope of work, and the company did not adjust the quote to account for the lesser amount of material used.
**Wait Time:**
From signing the contract to completing the project, there were significant delays, including the cancellation of the initial workday. The overall timeline extended beyond what I had anticipated.
**Summary:**
While the final results have improved the appearance of my driveway, the project did not fully meet the quoted scope of work. A lack of communication added to the frustration. Although the cost matched the quote, the reduced scope of work made the pricing seem unreasonable. I would recommend Level Tech with caution, ensuring clear agreements and expectations are set before proceeding.
Verle Judd
Sep 13, 2021
•From Google
I still get sick to my stomach any time I think of this company. We bought on older home with a crawl space and some obvious unlevel floors. We hired level tech to level our floors. Trey came to do an estimate and was very nice. He promised that when the job was finished that our home would “ feel level”. We decided to pay the big money, 30 grand, to level our home and create a strong foundation. We were told that they needed to order the materials and when it arrived they would call to schedule the job that would take about a week. A few weeks later I get a knock on the door that they were here to do the work. No notice. The man said it must get started that day and it was going to be done within 3 days because he had to go out of state. The job felt rushed and he told me the tech way underestimated on supplies needed. The man was able to get one more beam and jack for free and told me not to tell his boss. He acted like he was doing me a favor even though they still didn’t have enough for the entire home like agreed upon. When they told me the job was done I cried because nothing was different. $30,000 was a lot to spend for nothing to change!!!! They said it would take 2 months to change. Well 5 months later still no change. I was then told it’s because my sub floors have lots of problems. I now see that is true but wish they would’ve said something sooner. The only reason these guys get a second star is because I do understand that my home is now stronger to prevent further problems. Terrible experience.
Damon M
Sep 13, 2021
•From Google
I recently noticed what appeared to potentially be foundation issues in my home so I of course wanted to get it checked out as soon as possible. I reached out to Level Tech to see if they could send someone out to do an inspection on short notice and Dusty made it happen. Their extremely professional and knowledgeable tech Evan Bray came out and did a thorough inspection using equipment that tested the levels all throughout the home and even climbed under the decking to check for erosion. He came back with the best news I could hope for...there were no foundation issues!! I tend to stress out about things and the great Level Tech employees were able to put my mind at ease. Would definitely recommend!!
John Doe
Sep 13, 2021
•From Google
Recently, I contracted with LevelTech to fix a sinking/leaning chimney problem. I COULD NOT BE MORE SATISFIED. From the initial engagement with the estimator through to the ultimate completion of the job, I have been no less that ecstatic over the competency, professionalism, and service I have experienced with this company. The job was assessed, scheduled, and started in a timely manner, cost much less than I had envisioned, and was completed with a high degree of integrity.
It truly is MY PLEASURE to highly recommend the LevelTech team for any of your concrete or foundation work. They are the best!
Sent from my iPhone
Cher Buggs
Aug 16, 2024
•From Google
Level Tech was scheduled to come an out to my home on Tuesday, August 8 to give me an estimate on foundation repairs . Mr. Cunningham came up and was very very thorough and made great accommodations on what was needed and the condition my house is in. Mr. Cunningham took his time to explain each part of repair and made it very clear so I could also understand. Drawings and illustrations were available. Also pictures of the natural area..Level Tech has represented great features . My plans are to get back with them as soon as possible
Is this your business?
This business hasn't been claimed yet. Claim it to manage your listing.