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Top 10 Flooring Near Somerset, Wisconsin

L.A. Grout & Tile Restoration LLC

5.0

(6)

Flooring

428 Belisle St, Somerset, WI 54025

Sunday: Closed

TL Flora says, "Lance did an amazing job cleaning and re-grouting a tiled shower ..."See more

Carpeting by Mike

4.0

(100)

Flooring, Concrete

405 Laser Dr, Somerset, WI 54025

Sunday: Closed

Bob B says, "Terrible experience placed order for new kitchen floor 2 months ..."See more

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Flooring Service Reviews From Somerset, WI Local Residents

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From TL Flora.

L.A. Grout & Tile Restoration LLC

Lance did an amazing job cleaning and re-grouting a tiled shower stall. It was an amazing transformation. Lance is a true professional and I was so thankful I found him!

From Bob B.

Carpeting by Mike

Terrible experience placed order for new kitchen floor 2 months prior to installation date. Received call from Austin ( young kid but nice and polite) the warehouse worker on the day of installation and over an hour after the installers were expected at my house stating they don’t have my floor in stock. Please keep in mind I took a day off work for the installation. Austin claims the floor did not arrive in time. I kindly reminded him we paid 50% down payment 2 months prior and it’s not acceptable to get a call the morning of our expected installation date with news that our installation for that day is cancelled. Pass the blame onto the warehouse for not delivering. However as the end consumer that’s not my problem shouldn’t someone have checked on this sooner ? A call to Spencer the operations manager and estimator goes unanswered only to find out from Tiffany ( owners daughter ) that Spencer no longer works for this company. Wow. Any more surprises ? Very frustrated. They should have checked inventory several days prior to install. It was admitted to me by Austin that he realized at 6pm the night prior to installation that they didn’t receive my flooring. A call that evening at least could have prevented me from taking an unnecessary day off from work. Very unhappy and will tell everyone I know to avoid this business. **EDIT** in response to owners reply For the record the owner did apologize and tried to make this right but fell short. There was no guarantee from the owner that they could get my kitchen floor installed without a weekend delay. I took time to prep and remove my kitchen furniture and appliances. The next best option was for the company to move me out to mid February ( 30 days from scheduled installation). Might I suggest giving proper notice to a different customer of a scheduling change inorder to accommodate my floor for the next available and soonest install ? I offered to allow the installation to occur the following week but was told NO they are starting a 5 day job and next available would be in 30 days.

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