Zersen Flooring, Inc.

We had Zersen do the tile work on the floors and walls of our bathroom remodel at Baumgartner’s in Monroe. They leveled the floor and smoothed out some badly damaged walls so they could properly install the tiles. Despite some unseen challenges, they finished the project on time and in budget. They were really helpful from the time they measured the bathroom, until the the project was done. It was a great experience, and everything turned out perfect, including the penny tile floors!

We have used Zersen flooring many times for the purchase of carpeting, tiles and laminate. The tiles for the three bathrooms, the kitchen and the carpeting for the bedrooms were installed by Zersen flooring. We have been very pleased with the service and the quality of the products and installation.

The folks at Zersen were great. They were helpful, let us explore on our own, but also came by to help after letting us explore. They are knowledgeable about they're products as well. They are very open to letting you take usefully big samples home instead of the small chips you get at other stores.

The staff was very professional, friendly, and knowledgeable. They were able to come out and do our floors in a timely manner, but seemed unorganized as to complete the work, they were in between several other projects and would work on our floors randomly for several weeks (which is understandable because they seem very busy). Great communication on when they would come back to finish the work. The only disappointment was that the baseboard/trim nails holes weren’t covered up.

My client and I couldn't choose grey, and we couldn't choose gold, Zersen's helped us choose bold! The cats love sitting there at night, so good they don't blend in! Cat owners know the challenge. So glad we found this sample. It is good quality too, so won't show the wear.