D & M Interiors

My wife and I recently had vinyl installed in three rooms of our house. We, as we always do, got several estimates and impressions of each of the establishments we visited. While D & M wasn't the lowest estimate, they worked with us to make the deal attractive. What was important to us, but of greater importance to us was the professionalism displayed from the beginning to the end. The salesperson, Laurie, actually listened to us and showed us examples of what we wanted, unlike the others who had an agenda of their own and pushed that rather than meet our expectations. Her depth of knowledge was quite apparent and helped us make our decision easy. The next person we came in contact with was Chad, who came to estimate the amount of material required and assess the condition of the floors to be covered. We had opted to tear out the old flooring and he gave us suggestions and even lent us his personal tool to get the job done. When I completed the removal he came out again to ensure that all was ready. He came around again to make sure all was going as it should during the installation. He did an excellent job of caulking around our fireplace which made the transition from fireplace to floor attractive to the eye. Finally and certainly not least were the two installers, Steve and Rob. What can I say, they showed up on time each day, worked tirelessly without stopping, manufactured different transitions into rooms that weren't being upgraded that fit in well with the look we wanted. They worked well as a team and were meticulous in making sure each plank was placed correctly and in a random fashion which enhanced the realistic look we wanted. They completed our living room on the first day and that gave us time to admire our decision and we looked forward for the next day to see the completed project. My wife and I are extremely pleased with our purchase and are enjoying the new look. I would have no problem recommending D & M to my family and friends. We felt our needs were taken into consideration at all stages of the project and completed with level professionalism that is rare today. While it is true that we could have completed the project with a lower price, it was in our opinion offset by the quality and expert installation that will allow us to enjoy our house for many years to come. Again thank us guys, trust me you did good, my wife, Carol, is quite pleased and trust me that's hard to do. Steve Heminger

We had a great experience with D&M. They are definitely not the cheapest in town and there is good reason for it. Attention to detail was immaculate and I’m confident the quality of the work and product will hold up for many years. The installation team was efficient, professional and overall did an amazing job despite some initial surprises with the amount of leveling needed when they pulled up the carpet to replace with our new vinyl plank flooring. We had the flooring replaced on our lower level and our home is about 20 years old so there was no way for them to project in advance how bad the floor underneath would be. Kevin and Maura worked with us to come up with a great solution and we are so happy we hired D&M for our massive flooring project. Maura has a wonderful eye for design and her input was invaluable. We are looking forward to working with them again when we replace flooring on our upper level.

I’m am so glad I decided to go to D & M for my flooring. From the time I stepped in the store til jobs were done I was so pleased with everything. Not just for their knowledge and expertise but for their kindness and going the extra steps to make sure I was happy and the jobs were done perfectly. Laurie was such a big help in picking the right flooring. It’s like she just knew what I wanted. I can’t say thank you enough to Bill who came to measure and took the time to talk and try to get installation done sooner His kindness and compassion is what makes D & M Interiors the best! Last but not least a big shout out to the installers! What a great job and so friendly making sure everything was done right! Make your next flooring choice D & M Interiors. You’ll be so happy! Thank you D & M Interiors

Everything started out great, our salesperson did an awesome job and spent a lot of time helping us with a new construction home. Some of the installers on the other hand were quite poor. First issue, they installed some flooring that had noticeable color differences and 2 rooms had to be replaced. To D&M's credit, they were able to get the vendor to replace it with something else. Second issue is they installed a tile backsplash on a wall that already had the cabinet and trim installed, it looks like they used a dull butter knife to cut the trim, installed the tile then tried hiding it with off-color caulk. The most frustrating issue had to do with their service people. Our builder was trying to find a sub-floor issue and had D&M come out to remove the flooring to attempt a fix. When attempting to put the same flooring back in the same spot, they said they couldn't get the flooring in so, without saying anything, decided to cut finished and painted trim and shiplap creating a very noticeable gap in the section they cut. They're response was, just caulk it... For the salesperson, I would give her 5 stars! I just wish some of the installation and service afterward was as good.

We can’t recommend them enough! They’re priced fair, responsive, and have great company values. We had LVP installed throughout our kitchen and bathroom. We worked with Kate for the flooring details, she helped us choose a beautiful flooring that matched our family’s needs. Her floor visualizer helped us see the vision and choose which style fit best. Mike, and Tom removed and installed the new flooring. They went above and beyond to ensure everything was perfect! The attention to detail everyone at D&M has is incredible! We’re so happy with our experiences at D&M! Thank for our new beautiful floor and great experience