Tile Liquidators

We ordered hardwood, cabinets and countertops on 1/18/2018. Said it would be 1 week on floor, 3 weeks on cabinets and countertops. At 3 weeks and no one had called, I called and they said neither had came, it'll be another week. This went on for 8 weeks. Finally on week 8, floors and cabinets are in, but when installer (great guy btw) came, it turns out the salesman had mismeasured and didn't account for a light switch. When I called, cabinet manager asked could I move the light switch. Electrical, sheetrock and paint was finished, no way in hell I'm moving a light switch now. The cabinet installer made some adjustments to make it work. Then I was told it would be another week on the counter tops, and I requested a refund on them since their original 3 weeks turned to 9. Who's to say a week on the countertops wouldn't turn into 3? Worse part and what frustrated me the most was that there was absolutely no communications from Tile Liquidators on anything, no calling to let me know it would be late, and reaching the salesman to request an update was near impossible. Only calls I received were from the owner AFTER I had managed to get in touch with him and explain the situation. That and the salesman promised me a nail gun to borrow to install the floor, and it was conveniently "on rent" when I picked things up. Got a refund on the countertops. Wish we had went somewhere else. Never again will I use Tile Liquidators nor will I ever recommend anyone to them. Would give 0 stars if possible. *UPDATE - 4/2/2018 Cabinets were installed week of 3/15/2018. Several pieces were missing and fit was not as good as hoped for. After speaking with the owner, Ronnie, him and Ben (cabinet manager) personally visited our home to view the cabinets, and they returned the following week to fix mistakes and install missing items. Owner and Ben were pleasant to deal with, and were more than glad to make things right. Most of the shortcomings were due to the salesman (Mike) not communicating. I am pleased that things were made right, but they should have been right the first go around, without having to go through the owner.

I'm remodeling our kitchen and was looking for white herringbone tile for our backsplash. We started at big box stores and everywhere was out of stock or didn't carry anything in the stores. Due to covid 19 the told me it could be months before they restocked the product. I started calling around to smaller stores. Tile liquidators had the best customer service! She didn't have what I wanted in their store so she called their suppliers and got back to me within an hour. They tracked down two options that were just what I was looking for. They went the extra mile to pick the tile up for me that afternoon and met me in sandy on their way back to Orem which was much closer to my home. The tile looks beautiful and I can't wait to install it! It is DalTile brand. I actually called DalTile before coming across tile liquidators and they were much more expensive for what I would assume was the same I will definitely consider shopping at tile liquidators for future remodel projects (which we have far too many of!)

I cannot say enough great things about this company and everyone that works there. Ben is absolutely amazing! I had a picture of flooring that I needed to match and Ben was able to get the perfect match. He is extremely knowledgeable and actually enjoyable. I learned a lot from him over a variety of flooring while resolving the issue at hand. He was always a phone call away and always willing to answer every question I had, which was many. When he was not in the store then he had Veronica help cater to me and she dealt with the tidiness of all my demands. They are so courteous and eager to help you immediately when you walk in the door. While Ben was busy, then I had many of the ladies including Deb let me sit at her desk and made me feel more like family then dealing with a choir. Their hardwood flooring us better pricing then any of their competitor's. are more competitive then many of the other companies I dealt with. They

Had a great experience with Tile Liquidators. Expecting our first child in 14 days and realized we had flooring that needed addressed before she arrived. Went to Tile Liquidators and spoke with Miles about our predicament and he assured us that the job could be completed before our deadline and his word was good and job completed early at that. Our home was originally built in 1907 so the floor had some slope to it that needed attention. The installer was great as well, showed up on time daily and went over all issues that we had once the old laminate was up. Fixed all issues without cutting corners and took pride in the work they were doing. They have our floors looking better than ever and would recommend using Tile Liquidators to anyone that has flooring needs. Go see Miles for any of your flooring needs at Tile Liquidators.

For home improvement Tile Liquidators is the place to shop. The sales reps were friendly and helpful in advising on range operation, installing tips, and setting up delivery. Tile Liquidators were on time, fast, clean, and helpful in getting the new tile shower. I will most likely check with Tile Liquidators when I'm ready for my next project. The local own business Tile Liquidators store values it's Military by giving an military discount. Always ask for Krissy P. was an fantastic help and has excellent work ethic. Helpful and professional service always available to direct you to what your looking for. Easy to checkout and if you need it, warehouse helps to load to your vehicle. A great fulfilling experience. I shall make even more effort to show at Tile Liquidators as much as possible.