Installer Direct

I'd just purchased a townhome, and the previous owner's dog had left a strong smell, staining the carpet and causing some baseboards to bloat. Scott came by with lots of carpet, laminate, and vinyl plank samples, looked the whole place over, and gave me a quote to put vinyl plank all throughout the downstairs area and replace the carpet on the stairs and in the upstairs bedrooms. I was moving in at the end of the following week, and Scott and his team did their best to complete as much of the work as they could the night before, staying late into the night. They also painted Kilz all over before they put any flooring down in order to get rid of the dog smell. Then they came back the week after to finish the parts they hadn't been able to get to. Overall, it was a great experience. Scott is professional, responsive, and let me know each step of the way what was going on, as did his team. They even called to let me know when they were going out to pick up more supplies, just in case I came by while they were out and wondered where they were. I felt completely comfortable with Scott and his team and would hire them again for future flooring needs.

Scott and his whole crew were amazing from start to finish! They came to give us an estimate quickly, they helped us order the tile, and they were able to schedule us within the month. The price was very competitive with other estimates we received. They seemed the most knowledgable and most willing to back up their work. We had them remove almost 1000 square feet of sand and finish hardwoods that were installed incorrectly by our home builder. They then installed tile for us in that entire area. The workers were respectful of our home and our time and the job was completed exactly in the time they promised. The floors look amazing and they guarantee their work for the life of the time we live in this home. We would hire them again in a heartbeat! After some unfortunate experiences with contractors, we are so happy to have found Installer Direct and to have had such a wonderful experience!

Scott communicated very well from setting up the time to come out to give the quote and throughout the proces . In the day of install he and his crew arrived on time, got straight to work, and finished in a very reasonable time for the job. The install looks great, and they cleaned up after themselves. I would highly recommend using them for future projects.

Absolutely wonderful!! Very friendly from start to finish. And when they say 9 o clock… THEY MEAN 9 o clock!! They cleaned up after themselves, and they made sure the quality was up to par! Cannot wait to hire them again when we start our next project!

Scott at Installer Direct did an awesome job for us. Honest and dependable. They replaced our bathroom tile and it looks great. Price was good too. I have recommended him to several of our friends.