
Overview
Serves Albany, OR
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+15038514062
3634 Glendale St SE, Albany, OR 97322
Reviews
3.0
6 reviews
5
4
3
2
1
Brooke Young
Oct 12, 2022
•From Google
* Edited to address the owners response*
Our experience with Craig was absolutely terrible. Our 2 day project was significantly delayed, his employees would only show up for a few hours at a time, several days no one showed up at all. The crew was very inexperienced, Craig told us so himself, therefore mistakes were made during the install that needed to be repaired. We brought it to his attention before the install was complete but he refused to look at the issue or fix it even when we offered to pay for materials needed to correctly install the flooring as well as find a hotel for another week so they had the time to do it right, he responded by saying his crew would come back one more day to throw the rest of the floors down and he never wanted to hear from us or work with us again. The next day no crew showed up, we reached out in the afternoon to ask if they would be coming to finish the install. He called us screaming about our impossible demands, threatened to walk away from the project, as well as a slew of other profane insults. Within another day a new crew finished laying the floors, we paid in full at this time and asked Craig to return to look at the issues so we could remedy the situation, he refused. We tried for months to get Craig to return and ultimately used mediation through the CCB to finally get this issue addressed, we never took him to court and paid in full for all services we had agreed to. Our project ended up costing thousands more simply because he was deceptive about the essential costs for proper install. Improper installation meant that half of our house had to be re-done- an absolute nightmare to work with which is why I have chosen to write this review as I cannot stand the thought of someone else going through what we did as well as others who have left reviews here, on facebook, BBB and complained through the CCB.
Mark Murphy
Oct 5, 2024
•From Google
We had a great experience with Craig. They were in and out in a week as promised and the work is exceptional. We are thrilled with our new floors and base molding. Craig came by tonight to do a final walk through and picked up on a couple items I wasn’t aware of and sending one of his guys back out for a touch up. That’s fantastic service. Thanks Craig and Crew.
David Carey
Oct 12, 2022
•From Google
He and his crew did an excellent job installing our flooring. They were very efficient, communicated great, and we are ecstatic with the results. I would definitely recommend these guys and will call them on future projects.
Adina Shewfelt
Oct 5, 2024
•From Google
Craig was professional and responsive. With his help I chose the materials and he took care of everything else. The workers in the house were respectful and efficient.
Highly Recommend!
Darin Klarr
Oct 6, 2024
•From Google
Craig has a professional crew who did the job quickly and correctly. Bids were fair and accurate. The finished product was great and the property looked like it did before they started.
Credentials
License
License number: #CCB 224348
Valid through 01/23/2027
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