Matéflex

I contacted Mateflex via email and was put in contact with with Kevin C who is one of their sales representatives. Kevin immediately responded with a number of questions aimed at assessing my sports court needs. I had more questions than I believed anyone could answer but Kevin responded to all of them almost immediately. I first contacted him on Thursday and spent the next two days asking questions. By Monday morning I was provided with a markup of the court that I wanted along with a very reasonable quote. Some minor changes (done by Kevin C without hesitation) and I made the purchase. Kevin contacted me that afternoon to inform me that my court had shipped and the contact information. Wow! Talk about responsive, timely and professional. Kevin C and Mateflex was all of that and more. I was blown away when my order arrived on Thursday morning, a week after my first conversation with Kevin C. Although I haven’t begun the installation, I have inspected the product and it is everything that I had hoped for. Thank you Kevin C and Mateflex for an incredible experience.

Wonderful customer service, they deliver. I was so frustrated before finding Mateflex because I ordered similar volleyball indoor tiles from rubberflooring back in January the worst experience and customer service. The flooring never arrived after 2 months. At the end, at the beginning of April I realized my flooring was never going to be on time for my boy’s birthday party, so I started looking for other options. I’m so glad I found Mateflex. When I contacted the company they took the time to help me and promised to ship the tiles in two days. Not only I got the flooring after the time they said, but also, it was better in quality and at a similar price. I cannot thank Mateflex enough; I’m genuinely grateful. My boy had a wonderful party on a brand new sports floor, as he wanted.

We ordered a custom pickleball court from this company, and it turned out great! Jake was a great help in answering all of our questions, and was even able to work with us a little on the final price to get it to where we wanted. Communication was great, and when the boxes came to set everything up, it was all in order, and clearly labeled so that it was a breeze to set it up. Customer service is also great: We were missing 4 of the edge pieces to our court when it arrived, and when we let them know, they sent it out right away. Highly recommend this company for your sport court flooring needs!

I was in contact with quite a few sport court companies and Am very happy in my decision to go with mateflex. Very pleased with both the product and service. Kevin was very responsive and took the time to listen and understand our needs. The court was packaged in a very easy to understand way and installation was easy. My 5 year old even helped with most of it. The day after the court was installed both of my boys have been out in the 95 degree humid heat and have been playing roller hockey non stop.

I had a fantastic experience working with Jake. From the start, he was professional, knowledgeable, and dedicated to finding the best product for my needs. He explained all the options clearly and was always available to answer my questions. He's friendly demeanor and exceptional customer service made the process smooth and stress-free. I highly recommend them for anyone seeking reliable and fast delivery service.