Master Floors, LLC

After talking to several companies and getting several estimates to have my floors refinished, I chose Santos because he had a fair estimate and was an easy person to talk to. I planned to have him do the floors while I was out of town so it was important that I had all my questions answered before I left. Mine is an older house and had a hole covered with plywood in the hallway that used to be the cold air return. Santos not only refreshed my floors but wove in wood to cover the cold air return in such a way that no one would ever realize it hadn't been part of the original floor. I am so pleased with the work he and his crew did. My house looks so much better, and it was wonderful coming home from my trip to find it completely done. Thank you so much Santos. I will recommend you to anyone who asks!! Pictures are before and after of the living room.

Consummate professionals. Finding an installer can be intimidating when you have never worked with one before. But from the very start, I have never regretted hiring Master Floors. They first installed vinyl and carpet in a home we are remodeling. The work was perfect, fast, and they left the place very clean. We hired them a second time to install carpet in a home we are selling, and that is where I truly was in awe of their professionalism. They have been wrung through the ringer due to problems we've encountered with a well known furniture chain in the area. They have spent their Sundays and nights helping us solve the problem. That's time they could have been with their families, and that did not go unnoticed. I will recommend Santos and crew to any and all people looking for a flooring installer. I'd give 10 stars if I could.

We bought a house that had some mismatched and worn wood flooring. I had Santos out to give an estimate and he explained that he could sand everything down to remove any existing stain and seal it so they would be the same level and look similar. Having had refinishing work done before elsewhere, I was very happy with the price he quoted and agreed to the work without getting another estimate. He did the work while I was away packing up our old house for the move and when I came I was floored (haha) by the quality of the work. The floors blended in together really well and everything shone and looked great. A year on, we're still super happy with the refinishing job and will have Santos back when we have more wood floor work.

This review is a while in coming. We recently used Master Floors and my family and I could not be happier. Santos and his crew are the very definition of professional. They were punctual, friendly, and very hardworking. They answered all of our questions and were a pleasure to deal with. As far as quality, their work is second to none. Santos is an excellent leader and craftsman. The work was completed ahead of schedule and they were very flexible. Their work is really affordable and I still can’t believe what a great job they did. I will be using their service exclusively for any flooring work I need in the future.

Santos and his crew have done two projects for me. I am very pleased with the quality of his work, and his prices are reasonable. But what really sets Santos apart is his professionalism and attention to detail. I wanted things done in a hurry. So he squeezed me into his busy schedule and worked quickly to get the jobs done on time, and he communicated with me throughout the process. He took care of every little thing, so I never had to worry about the details. I'm very happy with his work, and I will definitely call him again if I need flooring work in the future!