Grout Guys, LLC

We moved into a model home and after a month I decided to have the master bathroom tile floor and tile shower addressed as I wanted it whiter and brighter than I could get it with scrubbing myself. I called Grout Guys and within a day, Dan the owner came out to take a look. Dan was friendly, honest with what needed done and what didn’t, suggested possible white grout colors, and had a bid to me within a day. Teri was the scheduler and quick to reply when I set a date then again when I needed to move it back a few weeks do to other contractors in the house on that day. Patrick the tech was on time, professional, very friendly, showed me 3 white grout stain/sealer options and gave me his opinion which was mine as well. It took him almost 3 hours of scrubbing, scrapping, and sealing. He added grout to my shower floor in a few spots that were originally applied light-handed so it all matches, sealer the shower walls clear, and sealed the floor with the Arctic white. He was neat in the bathroom, he took his shoes off at the front door, he worked the entire time here vs taking breaks nor on the phone, and showed me his work at each step to make sure I was happy. I would 100% recommend Grout Guys and Patrick as the tech. I paid $1020 by check and it was worth every penny.

Our project was a tile shower repair/rebuild. We had a slow leak over a long period of time which rotted the subfloor under our shower stall and surrounding areas. We were concerned that we would have to remove all our floor tile as well as the shower, and that would have been at a considerable expense. We received no insurance help with this. Dan, the owner of Grout Guys, came to our home, assessed the damage, and made us feel confident in his companies ability to fix our problem. Their job estimate was very competitive with other companies and something about the image that Dan projected gave us feel very comfortable doing business with him. His wife Teri couldn't have been nicer or more professional scheduling the work. After saying all this, the technician, Lee, did a wonderful job. He could not have been more considerate of our home, professional in his work, or easier to work with. He simply did a wonderful job and we could not be more satisfied with the result. If we need tile services again, we will definitely get Grout Guys to do the work.

Grout Guys is an excellent company. Dan and Teri really know how to run a business. They are fantastic owners who want to provide quality service. We had the pleasure of having Michael in our home to do the work. Michael is fantastic. He is honest, hard working, polite, professional and just a pleasure to have in our home. Michael noticed there was a problem in our bathroom that needed to be repaired based on previous shoddy workmanship. He explained the situation fully and Dan personally came over to evaluate the situation as well. Although this was not something they normally fix, Dan and Michael said they would do it. Michael came over and delivered extraordinary work. I cannot say enough good things about this individual. He truly cares and takes great pride in his work. By far, he is the best professional to do any renovations in our house. I wish Grout Guys provided more renovation services because I would hire them every time. I highly recommend this company because of their quality work and superior customer service skills.

Our house is 15 years old and the tilework in the showers had mildew that was impossible to clean and missing or broken grout. I contacted Grout Guys about cleaning and repairing everything. Dan, Teri, and Todd (who did the work) were great. Promptly responded to my inquiry and quickly scheduled my free estimate. Dan, the owner, was very knowledgeable and explained everything that could be done to clean and repair the tile. Teri forwarded the estimate to us quickly and scheduling was easy. Todd was on time, explained the process thoroughly, was efficient and it looks great! He was even tolerant of our 4 cats and assured me that he would do everything in his power to avoid letting any of them out. After completion of the work, he reviewed what he did and when we would be able to use the showers again to ensure proper curing of the caulking and grout. Teri's emails were full of information about what to expect during the entire process and tips to keep our freshened up bathroom looking great. I would definitely recommend their service!

I highly recommend Grout Guys! Dan and Teri are the owners and are very professional. Dan took the time to discuss my project and provide a detailed estimate. Teri's scheduling and communication is exceptional! They made the project easy and understandable. Patrick, our technician, was outstanding! He was on time and very pleasant. Patrick has several years of experience and did exceptional work removing and replacing the grout on our primary bathroom shower. He talked me through the project and made sure I was satisfied before he left. He also went the extra mile to clean and caulk areas around the shower where I was concerned about water leakage and damage. This was a job well done and I would work with them again. In fact, I am now scheduling them to clean and seal the grout in our tile floors in all bathrooms and the kitchen!