Builders Flooring Group

Had our rental home renovated by builders flooring and we are so impressed. It has held up with 3 years of in and out guests. The installers we had did an amazing job with the LVP, tile and carpet we had installed. all around great experience. we will definitely be recommending everyone we know to builders flooring and working with them again if a project arises.

My wife and I had Hallmark hickory flooring installed throughout most of our home last year. Several months ago we noticed random areas around the house where the top finish is coming off leaving a dull/rough area. I contacted Bob with Builders Flooring Group (BFG) in Camdenton, Missouri who is the local distributor where we purchased the flooring from - along with a substantial amount of other flooring products. He was very pleasant on the phone and said he would look into it. It is now several months later and between countless calls to BFG along with many excuses and apologies...we are no closer to a resolution than ever. BFG has not returned ONE phone call from us. The only conversations we have had were initiated by me. A "factory rep" did come out to inspect the defect, took pictures, asked a lot of questions, wrote a lot of stuff down, and then apparently forgot about us. Multiple calls to BFG since then have gone ignored. Obviously, the lack of customer support from BFG is a separate issue from faulty product distributed by Hallmark, but at the end of the day...it's still a problem that should be taken care of by the distributor. (BFG)

Quality flooring, professional installers, great customer service

I had a question about floor polish on ceramic floor tiles

Good products and selection. Easy to deal with.