JKL flooring

DO NOT USE THIS COMPANY. Working with this company was a NIGHTMARE. My review will be long and VERY honest to save everyone out there that is considering hiring this company their money and their sanity! Our floor was paid in full before the job was started and we were told it would take 3 days. This job did not take 3 days, or just a little longer.. this job was not completed for 7 WEEKS! During this whole process they installed our floors unleveled, they installed a plank that was cracked and intended to leave it that condition, they covered two of our dining room vents (thank GOD my husband and I noticed this as we were cleaning out our adjacent living room vents that they left filled with flooring), and they overall trashed our house.. dents and scuffs on just about every freshly painted wall and door frame we have. They were completely CARELESS in our home. With these complaints in the first week, the owner came out to assess the job. He agreed that the job was not up to standard and promised us he would make things right. After that conversation, the owner left us hanging with no date to come fix our home, then when he did schedule to come out he canceled 3x, then turned the blame on us for the project not being done. For 7 weeks our floors were left incomplete, vents covered by plank, and our main floor bathroom toilet and sink disconnected. Eventually our floors were completed. (Side note: We had 2 other flooring companies come assess the job and both companies told us the floors did not look like they were installed by a professional company 🙃) After the job was completed the owner again told us he wanted to make things right and offered to do our upstairs bathroom floor for free. We hesitantly agreed. The owner promised us that he was the guy for the job and things would be done right. Well, he didn’t show up and sent another worker to install the WRONG floor. (The worker also agreed the floor did not look like the picture we picked) When we told him the floor didn’t look like what we picked he denied it and was unwilling to fix the problem. At this point we told the owner to have his worker remove the flooring and we would never be doing business with him again. He then replied by calling me a bully and said it was all my fault. A week later he apologized via text and offered to do my entire upstairs hallway and stair way for free. If that doesn’t tell you he screwed me and he knows it.. I don’t know what else will. This is not just a review from one crazy customer.. he offered me so much free floor because he was in the wrong. And no, we did not take him up on the second offer of free flooring. We would never let him or his company touch our floors again. During the whole process we had many conversations with the owner who would admit guilt, promise the world to make things right, and then shift the blame on us. He’s a great talker, but don’t let his words fool you. This is the kind of man I would never recommend anyone do business with.

The guys are very professional. They were polite and respectful to me and the company I had in my house. I couldn't be happier with the service I got for the little I was charged. I have done some work for them in the past so I find some of the reviews to be a bit far fetched and unbelievable tbh. They are a great group of men with great work ethics. I'd recommend them to anyone with no hesitation or concerns. Great work tye. Thank you

Can't say enough about this company. I've used it several times and will always return for my flooring needs. Very professional crew, courteous and considerate, prices are unbeatable and they stand behind their product! What more could anyone ask for? I'd give them ten stars if I could.

Jkl installed new hardwood flooring in our kitchen for us. They did a great job! They were prompt, courteous and friendly. They finished on time and cleaned up impeccably. I would recommend them for all your flooring needs!!

They were Scheduled to come out . I ended up being in the Hospital they went above and beyond to make sure they had it all done before I came home.Great Service