AC Tileworks

We purchased our home in the fall of 2019 and right out of the gate we needed to replace our bathtub due to a few poorly patched holes meaning if you took a bath it would leak. At the time our son was only 8-months-old so we needed to put this on the top of our "projects" list. We knew we wanted to take advantage of this necessary home improvement by replacing the old tub/shower combo with a nice new bathtub and more importantly a fully tiled surround which we felt would really transform the bathroom while building equity. I took my time researching contractors and made a number of phone calls, only to be given the run around being told they were unable to coordinate such a job or promised me a call back which surprise surprise, I never received. I was close to giving up when I came across a sponsored Facebook post for AC Tileworks showing some finished projects that really caught my eye. I decided to send a message expecting more of the same and when I heard back almost immediately I was genuinely caught off guard. During our estimate, which was the next day, we were blown away by Austin and his knowledge and obvious commitment to quality of work – we couldn't wait to get started! We were understandably apprehensive to a certain degree having someone come in and out of our home throughout the day for a few days having a toddler running around but after the project started we felt comfortable enough to leave our son at the house while we ran errands (lucky for Austin and his crew we never did!). But in all seriousness, he was so incredibly respectful (does not smoke, is courteous with his language, etc.) and mindful of the environment that he is in to the point where he did his best to work quietly while our son napped which we assured him was not necessary but he tried anyway, it's just in his nature. I can't even begin to describe how pleased we are with our new bathtub/shower except to say that after my first shower I joked with my wife that I felt like I just used the shower at a fancy hotel because it was EXCEPTIONAL! And the smile on our sons face splashing around during bath time is really just the icing on the cake for us. The best way I would describe his work is meticulous with an eye for creativity, always willing to offer suggestions on what he felt would look amazing – and he has incredible taste. It felt to us like he was doing the work on his own home so we knew our bathroom was in good hands. Our son would waive to him and his small crew every time they left for the day, and if anything even though we were thrilled to finally have a fully functioning tub/shower, we were sad to see him go. We feel like we gained a new friend in Austin and we cannot recommend AC Tileworks enough!! We hope to hire him again in the future for other projects. Side note for any of the contractors out there who seem to have forgotten what it means to build relationships with your customers, I suggest you take a page out of Austin's book because otherwise it is only a matter of time before he gets your business.

AC Tileworks is exceptional: highly skilled, professional, efficient, reliable, and a pleasure to work with. Austin and his crew remodeled a bathroom to include a wall demolition, tiled shower, tiled wainscoting, tiled & heated floor, and installed a new double vanity & toilet. The coordination with his plumber & electrician was seamless allowing the job to continue uninterrupted. The result is a state-of-the-art & stunning bathroom! But it doesn't end there... the contractor I had hired to do additional remodeling was constantly pushing the work off. Austin agreed to do the project and pulled a talented crew together to include a finish carpenter & painter. The work was substantial and included a major wall demolition, ceiling/wall repair, new flooring in 4 rooms, new baseboard & crown molding, new doors & hardware, a pantry build-out, all new light fixtures, and a custom installed barn door. He also removed a shower stall from a small bathroom, installed a washer/dryer and new vanity. The team worked tirelessly to get the job done working some nights & weekends. My home is now a spacious, functional, and beautiful space. AC Tileworks is simply the best! You will be hard-pressed to find craftsmen with such an exceptional work ethic. Thank you, Austin & Team for your incredible work and loyal support. Jean Pelletier, Kennebunk, Maine

Working with Austin and his team was great. We had them redo our entire first floor to bring it up to date. They removed our tile, slate, and wood from the floor, then they laid more updated tile, slate and wood back down. They were very thorough, responsible, punctual, responsive, and just plain wonderful to work with! We always knew where we were in the queue (yes, there is a queue), and we wish more people and companies were as customer-centric as AC Tileworks. They continually asked if we were happy and if we wanted to change anything - mid-stream! The work was top-notch and incredible. The end result was better than we imagined! Pictures attached. They took no shortcuts - they did it right even on the smallest things. We loved how they cleaned up after themselves after each day so we did not have a mess in the evening and morning to contend with. They were upfront with the quote and stuck to it 100%. The only thing we would change if we could do this all over again with all the knowledge we now have...we would have called AC Tileworks sooner.

Austin recently completed a full tile shower In our master bath as part of a renovation project. He was highly recommended to us from another previous client and he lived up to that recommendation. From the initial meeting, where he reviewed the job, he was very clear with communication about what the project would entail and made sure we understood what our options were. When it came time for installation, he and his team work tirelessly each day to make sure the finished product was perfect. There was an issue with the tile itself that was beyond his control that took him longer to complete the job than he expected but he did not make excuses or charge us for additional labor. The whole experience was beyond pleasurable and if you’re thinking of using AC Tile I would act quickly to get a spot on his schedule because with Austin’s work ethic and skill he’s going to be booked up no doubt!

My husband and I recently moved to ME from NY and just purchased a house in need of work. We had a bad experience with our original contractor but we were so incredibly fortunate to find Austin to take over on such short notice. When Austin tells you something, you can absolutely count on him following through. He is extremely reliable, extremely honest, in constant communication throughout the job and most of all extremely particular – a perfectionist about his work! In addition to installing the tile in our shower and bathroom floor, he was also able to get the different trades in (professionals) to complete the jobs that our original contractor started. Austin went above and and we could not be any happier with the final results. We would highly recommend AC Tileworks!