Paint Plus Flooring

Was looking for low cost vinyl plank flooring and compare their product to Lowes. Despite the product offered at paint plus (same price) being much lower in quality, I opted to use them because they were local. I had always purchased paint here and was also familiar through previous employment, so it felt like the right choice… I was wrong. Adding flooring to an addition and running it into the existing structure poses possible issues. But, since they were being paid to level and prep floors, I assumed the issues would be no big deal. Turns out, it was beyond their expertise. For starters, they ran the flooring the wrong direction, so they wasted about a half day. Fortunately, paint plus paid for (I think) the amount of flooring that was wasted. Then they came to the transition area. This is where the lack of expertise came in. Subfloors weren’t leveled or braced properly which led to significant play in the unbelievably thin planks. After only a few days, pieces were separating. I called and they did come out and “fix it” but there is still way too much flex in the cases opening. These spots will eventually be an issue again. I rated as a two star. The product and install were a one, but they did try to remedy the issues, which bumped it up to a three. But, when I talked to someone, I believe the owner, about the issues, he threw my contractor under the bus stating that his guys should have been the ones to do the subfloor and bracing. While that point can be debated, if it was known that it was beyond their installers capabilities, why did they decide to do it? There are several other issues, but those really aren’t worth mentioning. All-in-all, I won’t use them for anything again, and couldn’t recommend them. They kind of tried, but with poor product and poor installs, it’s a hard no for me.

I live in California and still have a house in Calloway KY. I called Paul at Paint Plus and told him our needs for carpet in 3 of the rooms Plus closets and dining room. They took care of our needs in flying colors!!! From first call there was great communication with myself about what was going on and dates to be installed!!! Shout out to the whole group that was involved 👏 🙌 Home town Proud You're the best ❤️

This place is freaking amazing!!We are new to the area, We had gone to a carpet place that promised us And then was not able to deliver. This establishment was incredible they knew our dilemma our time crunch and they were prompt, On time and kept us informed of everything! We are Life Time customers and we will Inform everybody of the service that we Have received!!! We are very happy Customers

The friendliest staff you could ask for! Ashley went above and beyond to help me with my project and was so thorough to make sure that each and every purchase I made was for the project I needed and explain to me thoroughly how to use each and every tool and material! Customer service Representatives such as herself are reasons why people like me return to businesses such as this.

I suggest shopping your flooring and painting needs here instead of the big box store. They are very friendly, helpful, knowledgeable, and beat the other guys' price. Our carpet was installed by Mr. Michael and Mr. Ron, they were wonderful! They did a great job, and were very friendly and respectful of our old house, highly suggest!