Floor Decor, Inc.

I couldn't be happier with the service I received from everyone at Floor Decor. From the beginning Dave was so attentive and helpful. He was able to come out within days to give us an estimate for our flooring project. His estimate was comparable to others I obtained. He was able to start the project in reasonable time (we ordered flooring that was not supplied locally). We were so happy with the results that we decided to go with him to replace the floor and backsplash in our kitchen. Carlos, the tile installer, did such an awesome job. The design of the backsplash was not easy to work with, but WOW! Carlos outdid himself, his attention to detail really made a difference. He took his time to make sure the backsplash was 100% perfect. While others would of done the backsplash in a hurry and not worry about the small details, Carlos took his time to make sure it was perfect. All throughout the project Dave made sure to keep us updated. Definitely will recommend Floor Decor to anyone looking a business that really cares about its customers.

My wife and I want to thank Steve and Donna for the help in getting a great crew to come in and install our new LVP flooring through Costco. The guys did an excellent job! They were professional and hard workers. It took only three days to do the entire house . There was an issue with our MB toilet after new LVP flooring was installed. When toilet was removed, it was set to original tile height and new flooring was short by 1/2” We noticed leakage and toilet was wobbly. We contacted Donna the owner of Floor Decor and she ordered porcelain planks that closely matched LVP as the rest of the house for toilet area to accommodate toilet flange. Problem is now solved. My thanks to Hector , Juan, Luis, and Othon, Carlos and his son.. Great job by all the crew and Donna.Thanks Leo P.

I had new carpet installed in my home a couple of days ago The install team (Eddie, Chris, Art) were beyond wonderful! They were extremely careful with the moving of furniture, they were neat & cleaned up as they went a long. They were meticulous in their work and HAPPY is just not good enough to explain my satisfaction with the finished work and removal of all the old stuff. They completed the job and left everything as orderly as when they started! The are definitely an A+ team. And I feel like doing "the happy dance" every time I walk into the house! :) Joan

Never again. We hired them through Costco because we wanted Shaw carpet. The sales rep who came to our home was professional. Then we called Sunday to get more information the week of the job and someone would pick up and hang up the phone, over and over again. We were not pleased. We called the sales rep who helped us. The job started going well until one worker used our guest restroom without telling us, a bathroom that isn’t in use because the toilet isn’t secure. We got them to use the correct toilet. Then another worker stopped working, called his Primo and started cursing on the phone about some girl Melissa while smoking a cigarette on my front lawn. My husband who works from home called me while I was at work telling me to handle it as he didn’t have time to tell them to get back to work. I called Donna and was upset because he called me while I was working, and Donna laughed, thinking this was very funny. The last straw was finding my red bridesmaid dress from my best friends wedding in my bathroom sink. We had them carpet the closet but at least they could have put it back. The carpet though is absolutely divine soft and perfect. Super stylish. We had just bought this house and it needs a lot of cosmetic work. We were hoping to continue using their business to renovate the entire house but that isn’t going to be happening.

I can’t say enough great things about this business and the people who run it. I first encountered Donna, who was very patient, informative, and so sweet! She referred me to Sam who answered all my questions and got me exactly what I wanted. The day of installation was smooth, easy, and exciting. Pedro and his crew were very respectful, worked hard and did a beautiful job. I cannot wait to redo my whole house and this is the 1st place I will go!