Encore Floors

Normally I don't write any reviews on past experiences with Contractors or Vendors related to products or workmanship on projects contracted to outside resources.Recently my wife and I were thinking about upgrading our flooring in our home in Sun City AZ. Our home of which we purchased 13 years ago was a total remodel with a complete change to the interior spaces, giving it a wide open layout. Well after 13 years we started to compare new and updated flooring options with the thought of replacing our existing tile flooring.We new that this would be a major project and undertaking, but decided that the new updated look would only add value and a warmer feel to our home. We began the process with some fact finding and getting competitive bids from flooring companies in our area. Each of the companies involved presented us with some issues that we didn't particularly want to hear.They all said that in order to convert our existing dated tile to a different product would require removal of the old tile before any new could be installed.Well with that being said it pretty much put our idea for any new flooring on hold.That was until we ran across a company called ENCORE FLOORING owned and operated by Rich Korona.We visited his store and explained to him our situation and talked about what other companies told us and how it wasn't feasible based on what our budget was for this project.He told us not to get excited about our situation and that he might have an option to still get our new flooring.Rich showed us several different products of which one called Luxury Vinyl Plank Flooring.We immediately were sold on this type of flooring.He told us to take home a few samples that we liked and to keep them to view in both day and night lighting conditions.The next day Rich came out to our home to access our situation and give us a bid for the project.While he was there he told us he would like to have his professional installation team come by and look at our existing tile flooring to see if they could go over the top of our with the new Vinyl Plank Flooring.Within a few hours the installers came by and gave us some great news that our existing tile flooring was in perfect condition and they had a method not normal for most jobs but they were able to go over the top with the new flooring. What this did for us was to good to be true. It not only saved us several thousand dollars for the cost of the removal, but also spared us from the additional time, mess and disruption to our home created by the demolition. The review that I'm giving ENCORE FLOORING is off the charts. I believe that a 5 is the top rating but they deserve anything way above that number. Our total experience with Rich Korona and his installation team was professional and exceptional.Not only did he work with us to keep us within our budget, but provide the workmanship of his installers that left us with a finished product comparable to none.Each day they cleaned up after themselves as if nobody was working in our house. They moved all of the furniture to areas so we could still live and function without any disruption to our daily lives.One other thing that Rich convinced us on was to replace all of our existing base boards with the newer look for a cost that we couldn't pass up. With this all being said I wouldn't hesitate to recommend ENCORE FLOORING for any type of flooring needs.If anyone would like to talk to me personally about our experience please contact Rich Korona for our phone number. "You Will Always Get More With Encore Floors" A Completely Satisfied Customer!! Bob & Kathy Zabel

I have been a Commercial General Contractor for over 40 years, Recently my flooring contractor dropped the ball and left us without a flooring contractor to install our new Kitchen / Dining flooring before my Daughters wedding at the end of October, as most of you probably know, It can be difficult finding a good contractor! When I searched for a new contractor to get this project completed I looked for a local contractor in my area who had the Best Rating, I was able to locate only two Flooring contractor's, when I called the 1st. one they declined?, Then I contacted Encore Floors in Surprise AZ, I left my information with a brief description telling them what I was looking for as not to waste their time. The owner Rich called me back in less than 30 minutes and set up an appointment for the next morning. We were able to pick a product, Rich confirmed while at our home that this product was in stock and that his installers would be here one week before the wedding, one week before, I was notified that our product arrived and Rich re-confirmed our start time, On install day the installers showed up on time and did an Excellent job, True professionals! When they had completed, they cleaned up as good as I would have! If you're needing new flooring give Encore a call! You will not be disappointed! Thank-you Rich,

I decided to get all of the carpet out of my house and replace it with flooring. I selected Encore from an internet search and went to see Rich Korona at his shop. I am so glad I did. He had exactly the style of floors I was looking for. He allowed me to bring home samples and offered to visit as well. but with COVID, I figured I could make a selection. BINGO. A couple of the samples matched very well and I think I made the right choice. OK, let's see how much money? BINGO again. It was well within my budget so Rich got it on order. He determines an install date based on when the product will be available and his installers showed up exactly on time on that date. His work crews are so professional and friendly. They had to remove the old carpet and old tile in two baths. They installed beautiful flooring in two bedrooms, an office, two large baths, master closet and the laundry room. All done in three days, hard working days by his crew. I could not be happier with the business end of things and the install. OK, get your estimates from whoever you like but Rich at Encore Flooring will be your final choice. I encourage everyone that is looking for flooring to stop by and see Rich. He will make you very happy!!

We purchased a home in AZ while living in NJ, however, it would be 1 year before we could relocate. In the interim, we worked on converting 2 of the bedrooms into home offices. We chose Encore Flooring for this relationship for their reputation for personalized and professional service. Rich and Linda were both wonderful, often going above and beyond what was required to ensure we received high quality flooring, carpeting and wall trim that perfectly met our needs. They also worked with my fabric, wallpaper and furniture samples to achieve a designer look at a very competitive price. Most importantly, in the shortened installation time frame that was required. All of this preliminary work was done remotely, with excellent communication and exchange of samples. We came to AZ for the installation and the result was outstanding. Their installation team was professional, personable, well organized, and efficient. We would highly recommend this company for a quality experience.

After contacting numerous flooring companies and obtaining bids, we stopped by Encore Floors and met Rich, the owner. He was friendly, and very knowledgeable without any pressure. We selected a few luxury vinyl plank samples and Rich came to the house for an estimate. He answered all questions and had some great suggestions. The estimate was ready quickly and the price was very competitive, so we accepted. Juan-Carlos and Paulino did an amazing job on the installation, such hard workers and great attention to detail! Rich was "hands on" during the process, stopping by checking with us for any questions and satisfaction. The new flooring is awesome, we are so happy with the outcome! I highly recommend Encore Floors, selling great quality products, outstanding installation, customer service and total satisfaction.