PROS FLOORS, LLC

Terrible Experience! When you hire a company, you just want them to do the job right. You never want things to go so badly that you need to warn others about a terrible service experience. But that’s where we are with Pro Floors LLC. We hired them based on their positive reviews but they ruined our outdoor stamped patio. They saturated it with color and sealer. The only options to fix it are - put down an overlay or rip the patio out and have another one poured. Both options are expensive, ~$10,000. I’ve called and texted them many times but they stopped answering my calls or responding to texts. Initially, they sealed the stamped concrete patio when the weather was too hot. The sealer bubbled and turned white. After months of calling & texting, they finally came back out. To fix that mistake, they laid a heavy coat of dark stain sealed with a high gloss sealer. It was not the look I wanted but I was sick of dealing with them and was just going to live with it BUT when it dried, we discovered a huge safety issue. It was super slick. Despite telling them it was a safety issue, they didn’t return for months even though I was pleading with them thru multiple texts and phone calls. They finally sent a crew out to remove the color/sealer with a high pressure washer & sander but that failed. They recommended grinding off the stamped portion of the patio and laying down another coat of stain & sealer. We weren’t comfortable proceeding with that plan until we could visit a property to see what the end result would look like. They were supposed to set up a site visit. They did not. Now they aren’t responding to texts or phone calls. We’ve had 5 contractors come look at the stamped patio. All agree the surface of stamped patio is ruined. We completely understand that sometimes things go wrong on a project. An honest, reputable company will do everything in their power to make it right. Pro Floors LLC made not one but two mistakes on this project. They walked away and left us to deal with their mess and the expense of an overlay or replacement.

David and Keith did a phenomenal job repairing my garage floor and installing an epoxy floor. They were timely, professional, informative, super easy to work with and the price was really reasonable compared to other companies. Several of my neighbors are jealous of my floor and now considering having theirs done. I HIGHLY recommend ProsFloors, and ProsFloors Northwest for this kind of work. I love my new floor!!!

Did not know about this company, but a friend recommended them. They came out, looked at the job, which was a 20x20 garage floor. They were very helpful, and recommended an epoxy with flakes and clear sealer. Turned out beautiful. The guys that did the work were very professional and knew their business. The only problem is now the floor looks so good, I have to paint the walls and trim. Highly recommend!

My husband and I have been talking about staining our front porch for the last 3 years. We finally decided to take the plunge and have it done. We used Pros Floors for this service and we are so thankful we did! Adam was so helpful throughout the whole process, from deciding what color/texture to explaining the installation process, to completion of the job! We love it! We highly recommend Pros Floors!

I want to highly recommend Pros Floors for installing fences. They did a beautiful job installing my Weatherables backyard fence. They show up when they say they are coming and they continue to show up daily until they finish the job. They are very courteous and I am thrilled with the awesome job they did in putting up my privacy fence. I am glad I chose them to install my fence.