The Fence Bros UT

I am delighted to share my exceptional experience with The Fence Bros. From the moment I reached out to them for a quote to the completion of the project, their service exceeded my expectations in every aspect. First and foremost, the team at The Fence Bros were professional and quickly proved there expertise. They promptly scheduled a visit to assess the issue with the removable post in my yard. By the time I was done with my short flight they had already provided recommendations on the best course of action. Their attention to detail and commitment to delivering high-quality results instilled confidence in me right from the start. What truly stood out was the speed at which they completed the project without compromising on quality. Despite the urgency of replacing the post, The Fence Bros were able to get necessary materials and manpower to get the job done in record time. Their dedication to meeting tight deadlines while maintaining the highest standards of craftsmanship was truly impressive. They were responsive, courteous, and always willing to address any questions or concerns I had along the way. Their commitment to ensuring my satisfaction demonstrated their genuine care for their customers' needs. As for the final result, I couldn't be more pleased. The new post seamlessly blends with the existing fence, and its sturdy construction gives me peace of mind knowing that it will withstand the test of time. Thanks to The Fence Bros, my yard now looks better than ever, and I have them to thank for it. I recommend The Fence Bros to anyone in need of fencing services. Their exceptional service, promptness, and attention to detail set them apart from the rest. If you're looking for a reliable and trustworthy fence company, look no further than The Fence Bros. Five stars without a doubt!

UPDATE: Mark reached out to me and was very kind and apologized explaining this is not normal. Found out the hinges on the gate were defective and they were replacing them with new ones from a different manufacturer and the caps were small ones that are hard to find but they finally found them and will put them on, and they fixed my garden gate which looks much better now. But like he said, all of this should have been communicated to me and he was very sorry about that and he communicated with me through fixing these. I really appreciated that. Still knocked off 1 star because of my initial experience, but if the normal is like how the communication was with Mark, definitely would recommend. I would keep looking elsewhere and would not recommend them. When getting the estimation the communication was good but after putting down the deposit any communication done was by me reaching out for an update. The post holes were left unfilled until I mentioned my mother stepped in one and nearly hurt her ankle. I would be told they were going to come the next day to finish a certain task and they wouldn't. It was usually another day later. They said they would put the caps for the metal fence when they installed my garden gate but they were not and I had to tell them they were still missing and I'm waiting for those. The wood garden gate isn't the greatest quality and now the welding on my metal gate just broke off and now have a broken gate to my backyard. I understand that everyone is busy and having supply chain issues, but the lack of communication and professionalism has me wishing I kept looking around, but at least I have a fence. 🤷‍♀️

I received several quotes from other companies and talked to many people about my fence. Joe by far impressed me the most when he came and gave me my quote, and was very competitive in pricing as well. They installed a vinyl fence around my entire property, 4 gates and a porch rail for me in 2020 and we couldn't have been happier. Earlier this month a student driver lost control and drove through my fence into my back yard. I reached out to Joe and later that day had a written quote emailed to me for the insurance company of the driver's vehicle, for the fence repair. The insurance had a check in the mail to me the next business day. Joe made sure the supplies got ordered and the next decent weather day after the supplies came in he had a crew out fixing my fence first thing in the morning. I have always been impressed with Joe and his crews, as well as their work. I would recommend them to anyone who is looking to have a fence installed.

We had been thru a whirlwind with trying to get a fence installed and even had another fencing contractor steal our deposit. Then we contacted the Fence Bros and Mark was great! We explained to him what we had been thru and he was able to put our minds at ease and able to get the fence up within a week and a half(some delays due to Mother Nature). The communication is great and he was always keeping us updated. The professionalism and quality work from the crew and Mark was the best we encountered. The fence and quality are amazing and we couldn’t be happier! Thanks Fence Bros for making an extremely stressful situation into an easy and seamless process. Anyone looking for a fence, these guys are great and come highly recommended on all aspects of the business! You won’t be sorry!!

I split the cost with a neighbor and part of my fence on my side of my property was raised up and the chain link and slats were cut ,it didn't look very good ,I called the owner back and explained the situation to him and sent him some photos of what it looked like he went out and looked at it called me back that day and said he would order a new piece and have it fixed on Saturday he was very professional at the way he handled it I was very pleased with the job he did and how he took care of the problem immediately, I will be using him again in the near future and will send out recommendations, there are not very many men out there who live up to the word..Thank you again for a job well done.These are the before the two in the snow are before and the other one is the after .